Directory/Skills Directory/Agency Growth Pack/Key Client Plan

Key Client Plan skill

Writes a plan for one important client: their goals this year in their own words, a map of who decides, approves, uses and blocks agency hiring, thin spots in the relationship, teams where more work fits, risks, and 90 days of dated actions so the desk does not depend on one contact.

  • Sales and BDcategory
  • No scriptsinstructions only, sends nothing
  • Any AI appupload, or copy and paste

Free, no signup

Upload the file to Claude, ChatGPT Business or Gemini Enterprise. On ChatGPT Plus, the free Gemini app or Grok, copy and paste it instead.

Download the fileCopy with your details

Part of the Agency Growth Pack · View on GitHub (opens in a new tab)

What the Key Client Plan skill does

Ask it things like:

  • “Build an account plan for our biggest client, here are my notes”
  • “Who else should I know at this client?”
  • “We only know one hiring manager there. How do we widen it?”
Best for
Agency recruiters growing and protecting their biggest clients
Author
Work Insiders
Needs
Nothing beyond your AI assistant
License
MIT
Runs in
Claude, Gemini Enterprise, Gemini CLI, Gemini app (as a Gem), ChatGPT, Codex, Grok

How to use Key Client Plan in Claude, ChatGPT, Gemini or Grok

Claude upload

  1. In Claude, open Settings (or Customize), then Skills, then Upload.
  2. Upload key-client-plan.zip as it is. Don't unzip it.
  3. Check it is switched on.
  4. Test it: start a new chat and type Use key-client-plan, then paste what you have.

Team and Enterprise owners may need to allow skills first.

ChatGPT Business, Enterprise or Edu upload

  1. In the sidebar, click Plugins, then the Skills tab.
  2. Click Create, then Upload from your computer, and pick key-client-plan.zip.
  3. ChatGPT scans it, then uses it on its own or when you @ mention it.

An admin has to switch skills on for the workspace first.

ChatGPT Plus, Pro or Free paste

  1. Open the copy tool on the pack page, pick ChatGPT and click Copy. It adds your agency profile if you filled it in.
  2. In ChatGPT, click Projects, then New project, and name it after the skill.
  3. Open the project's Instructions and paste.
  4. Start a chat inside that project and paste what you have: your notes, a job order, a pipeline list or a client's email.

These plans have no skill upload. A project keeps the instructions for every chat inside it.

Gemini Enterprise upload

  1. In the Gemini Enterprise web app, click Skills in the menu.
  2. Click +, then Upload skill, pick key-client-plan.zip and click Import.
  3. Call it with / in a chat, or let Gemini pick it up on its own.

Standard, Plus and Pay-as-you-go editions can upload. An admin has to switch skills on first.

Gemini app paste

  1. Open the copy tool on the pack page, pick Gemini Gem and click Copy. It adds your agency profile if you filled it in.
  2. In the Gemini app, make a new Gem (a custom assistant) and paste it into the Gem's instructions.
  3. Chat with that Gem whenever you need the skill.

Grok paste

  1. Open the copy tool on the pack page, pick Grok and click Copy. It adds your agency profile if you filled it in.
  2. Paste it into a chat with your Grok Bot. The first line asks it to save the skill with Skill Creator.
  3. Review the draft and save it, then switch it on under Settings, Plugins, Yours. Call it with / in a chat.

Developers folder

  1. Gemini CLI or Antigravity: unzip into .gemini/skills/ in your project, or ~/.gemini/skills/ for every project.
  2. Claude Code: ~/.claude/skills/, or install a whole pack as a plugin from our GitHub repo. Grok Build: .grok/skills/.

Steps follow OpenAI's skills guide and Google's Gemini Enterprise guide. Menu names change, so check there if a label looks different.

The full instruction file (SKILL.md)

Nothing hidden: this is the whole file. Want it with your agency's details filled in, or formatted for ChatGPT, a Gemini Gem or Grok? Use the copy tool on the Agency Growth Pack page.

---
name: key-client-plan
description: Writes a plan for one important client so the agency grows with them instead of losing them to one bad search: the client's own goals and hiring plans in their words, a map of who decides and influences agency use, where the relationship is thin, further roles the desk could fill, and 90 days of dated actions. Use when a recruiter says "account plan", "key client", "grow this client", "stakeholder map", "we rely on one client", or "who else should I know there".
license: MIT
metadata:
  author: Work Insiders
  version: "1.0"
  pack: agency-growth-pack
---

# Key client plan

The easiest job order to win is the next one from a client who already trusts you. You help a recruiter plan how to deserve it, and how not to depend on one contact.

If `references/agency-profile.md` exists, read it for specialties and terms (exclusivity, guarantee) that affect this client.

## Input

- Placements, open job orders and history with this client.
- The recruiter's notes from calls and meetings, and any public news about the client.
- Who they know there, and how well.

## Build it

1. **What the client is trying to do this year,** in their words from calls or public statements. Mark anything inferred as `to confirm`.
2. **Stakeholder map.** Roles that decide, approve, use and block agency hiring: hiring managers, HR or TA, procurement, the leader who owns the budget. For each person you know: their role, what they have said (quote it), how close you are, last contact.
3. **Thin spots.** Single-threaded relationships, a champion who might leave, procurement you have never met, departments you have never worked with.
4. **Where more work fits.** Teams, sites or role types the desk fills that this client hires, with the evidence (a job post, something they said).
5. **Risks.** Another agency gaining ground, an internal TA team growing, a guarantee replacement that went badly, slow feedback.
6. **90 days of actions.** Dated, each with an owner and the purpose: a quarterly check-in, a market note they would value, an introduction to a second hiring manager.

## Output

```
KEY CLIENT PLAN: [Client] | [date] | owner: [recruiter]
Their goals this year: [ ]
Stakeholders: | Person or role | Decides / approves / uses / blocks | What they said | Closeness | Last contact |
Thin spots: [ ]
More work could come from: [team, evidence]
Risks: [ ]
Next 90 days: | Date | Action | Purpose | Owner |
Review on: [date]
```

## Rules

- Record what people said and did, at work. Never personal details or guesses about private lives.
- Never rate or rank individuals; describe roles and relationships.
- Nothing in the plan promises the client results, timelines or candidates.
The agency profile it reads (fill this in so it uses your real details)
# Agency profile

Fill this in once. Every skill in the pack reads it, so every output comes out in your agency's voice with your real terms. Delete any line you do not want the AI to use. Leave a line blank rather than guessing.

## Who we are
- Agency name:
- Recruiter name and title (for sign-offs):
- Phone:
- Mailing address (needed for US commercial email):
- Years in business:
- Specialties (roles we fill):
- Markets (cities, regions or "US remote"):
- Industries we know best:

## Terms
- Direct hire fee basis (e.g. % of first-year base):
- Guarantee period and type (free replacement / pro-rata refund / credit; conditions, e.g. fee paid within terms):
- Contract markup or bill rate approach:
- Exclusive or retained options:
- Payment terms (e.g. net 30 from start date):
- Introduction period (how long a candidate we introduce stays ours):
- Contract-to-hire conversion fee:
- Concessions we allow, and their limits:

## Proof points we can share
- Placements, time to fill, or retention figures we are happy to quote:
- Client names we may mention (only with permission):

## How we work
- ATS:
- Do we text candidates? (yes/no):
- Name the client in first candidate messages? (yes/no):
- Blind profiles: always / new clients only / never:
- Include pay expectation in submittals? (yes/no):
- Job post apply instructions:
- EEO statement:

## Words we never use
-

Tools that pair with this skill

Full directory

Connect the MCP server too, so your assistant can act inside the tool while it follows this skill: HubSpot, Pipedrive, PCRecruiter.

Questions

Is the Key Client Plan skill free?

Yes. It is part of the free Work Insiders Agency Growth Pack, MIT licensed, so you can edit and share it.

Does Key Client Plan work in Gemini?

Yes. Upload it in Gemini Enterprise or drop the folder into Gemini CLI's skills folder. In the regular Gemini app, paste its instructions into a Gem.

Can I trust it with my data?

It has no scripts and sends nothing anywhere. Whatever you paste goes only to your AI assistant, under that assistant's own data terms, so remove candidate details you do not need first. It can still steer how the assistant answers, so read it before you use it.

The rest of the pack, and similar skills

Full Skills Directory

Written by Work Insiders for agency recruiters. Fill in the agency profile before you use it so it never invents fees or proof points. How we make money.