Gong

Revenue intelligence from calls and emails.

Quote-based pricing 4.8 on Capterra MCP server API

Visit Gong (opens in a new tab)

Bottom line

Revenue AI that records and analyzes customer calls for sales and CS teams. Quote-based: per-user licenses plus a platform fee.

Stands out for: Captures calls from web meetings, dialers and phones into one deal timeline, with a hosted MCP server for AI assistants.

Watch out for: No public seat price. The platform fee scales with how many users you support. Built for GTM teams, not recruiting ops.

Overview

Gong is a revenue intelligence platform that records calls from web conferences, dialers and phones, then analyzes conversations and flags deal risk. It is sold to go-to-market teams: account executives, SDRs, managers and customer success. A public API lets customers pull calls, transcripts, scorecards and user stats, and a hosted MCP server lets admins connect Claude or ChatGPT to Gong data.

Revenue teams pick Gong when they want one record of what was said on every call, not another note-taking app. Pricing is quote-based: licenses are priced per user, and a platform fee is based on the number of users supported. Connecting your existing tech stack is included at no extra cost. There is no free plan or self-serve checkout.

Who it's for

Best for

  • Sales teams that want call recording, coaching and deal warnings
  • Revenue leaders who already live in a major CRM
  • Enablement teams building call libraries and scorecards
  • CS teams reviewing customer conversations after handoff

Not ideal for

  • SMBs that need a published per-seat checkout
  • Recruiting teams looking for an ATS or sourcing tool

Screenshots

  • Gong: Forecast dashboardForecast dashboard
  • Gong: Pipeline forecast chartPipeline forecast chart
  • Gong: AI ComposerAI Composer
  • Gong: Rep productivity focusRep productivity focus
  • Gong: Response rate improvementResponse rate improvement

Images: Gong's own website. Select an image to see it full size.

MCP server

https://mcp.gong.io/mcp

First-party MCP at mcp.gong.io. Official vendor-hosted server. Tech admins register the integration; then connect Claude or ChatGPT with Gong credentials.

Setup steps and live status MCP Directory Check your stack in the MCP readiness checker

Pricing

Starting price Sales-quoted
Free tier –

Sales-quoted. No public rate card on the vendor site. Licenses are priced per user plus a platform fee based on the number of users, and integrating your existing tech stack is included. Confirm current terms on the vendor site.

Checked 19 Sep 2026. Vendors change prices without notice.

See current pricing on Gong (opens in a new tab)

Is Gong expensive?

Gong does not publish a price. It is one of 9 quote-based tools among the 31 AI note takers tools in our directory. 14 have a free tier, and those with a public price typically start around $19 a month.

  • 9 quote-based
  • 14 free tier
  • 19 public price

Worked out automatically from every AI note takers listing, so it updates as the directory changes.

Pros and cons

Pros

  • Call recording, transcripts and coaching in one
  • Stack integrations included in the quote
  • Public API and hosted MCP server

Cons

  • Quote-only, no public seat price
  • Platform fee grows with the user count
  • Not built for recruiting teams

What's new at Gong

No updates logged yet. Follow Gong and we will email you when it announces something new or its starting price changes.

Follow Gong

Get an email when Gong ships a new feature, posts release notes or changes its starting price. Only when something changes, and you can stop in one click.

How Gong compares

See all Gong alternatives, with what each one does differently and a head to head for every pairing.

ToolFree tierFromMCPAPICompare
Gong (this tool) –Sales-quoted✓✓
Salesloft Sales engagement plus cadences if the job is outbound sequences, not call AI. –Sales-quoted✓✓ Compare
Outreach Sequence-led sales engagement if Gong's conversation layer is more than you need. –Enterprise✓✓ Compare
JustCall Self-serve phone and SMS if you want a dialer, not a full revenue AI suite. –$29/user/mo✓✓ Compare
Aircall Cloud phone system with CRM logging if conversation AI is secondary. –Sales-quoted–– Compare
Salesloft

Sales-quoted MCP API

Sales engagement plus cadences if the job is outbound sequences, not call AI.

View listing Compare with Gong

Outreach

Enterprise MCP API

Sequence-led sales engagement if Gong's conversation layer is more than you need.

View listing Compare with Gong

JustCall

$29/user/mo MCP API

Self-serve phone and SMS if you want a dialer, not a full revenue AI suite.

View listing Compare with Gong

Aircall

Sales-quoted

Cloud phone system with CRM logging if conversation AI is secondary.

View listing Compare with Gong

Your next step

Shortlisting Gong?

CompareGong vs SalesloftPrice, free tier, MCP and API side by side, on one page.Free toolWhich recruiting tasks can AI do?Tick the tasks in your week and see which to hand AI, which it assists with and which to keep human, with a lesson for each.Ready?Visit GongSee current plans and pricing on the vendor site. (opens in a new tab)

Still deciding? Ask an AI assistant about Gong.

ChatGPT (opens in a new tab)Claude (opens in a new tab)Grok (opens in a new tab)

Frequently asked questions

What is Gong?
Revenue intelligence from calls and emails. Gong captures customer conversations and turns them into revenue intelligence. Gong is listed under AI note takers, Lead generation and CRM in the Work Insiders directory.
Is Gong free?
No. Gong is priced by quote — contact their sales team for pricing.
Does Gong have an MCP server or API?
Yes. Gong has a first-party MCP server and a public API.
What are alternatives to Gong?
Gong alternatives worth comparing are Salesloft, Outreach, JustCall and Aircall. The comparison table above shows free tier, starting price, MCP and API side by side.