Head to head

Gong vs JustCall

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Gong

Sales-quoted

Revenue AI that records and analyzes customer calls for sales and CS teams. Quote-based: per-user licenses plus a platform fee.

Where Gong fits

Sales teams that want call recording, coaching and deal warnings
Revenue leaders who already live in a major CRM
Enablement teams building call libraries and scorecards
CS teams reviewing customer conversations after handoff

JustCall

$29/user/mo 14 day free trial

Cloud phone, SMS and AI voice for sales and support teams. Team is $29/user/mo billed annually, two-user minimum.

Where JustCall fits

SMB sales and support teams that want calling plus SMS
Desks already on HubSpot, Salesforce or Pipedrive
Teams that want a power dialer on Pro
Managers who want AI call scoring on Pro Plus

At a glance

Detail	Gong	JustCall
Starting price	Sales-quoted	$29/user/mo
Free tier	–No	–No
Free trial	Not on record	14 day free trial
MCP server	✓Yes	✓Yes
Public API	✓Yes	✓Yes
Listed under	Lead generation, CRM	Dialers, Lead generation
Capterra	4.8 from 561 reviews	4.1 from 225 reviews

Where they pull apart

Gong

Stands out: Captures calls from web meetings, dialers and phones into one deal timeline, with a hosted MCP server for AI assistants.

Watch out: No public seat price. The platform fee scales with how many users you support. Built for GTM teams, not recruiting ops.

Not the right fit for

SMBs that need a published per-seat checkout
Recruiting teams looking for an ATS or sourcing tool

JustCall

Stands out: Calling, SMS and CRM logging on Team, a power dialer on Pro, AI coaching on Pro Plus, and a hosted MCP server.

Watch out: Two-user minimum, so Team starts at $58/mo. The AI Voice Agent is a separate per-minute add-on, and the power dialer starts on Pro.

Not the right fit for

Solo users (two-license minimum)
Buyers who need AI coaching on the cheapest plan

Pros and cons

Gong

Call recording, transcripts and coaching in one
Stack integrations included in the quote
Public API and hosted MCP server

Quote-only, no public seat price
Platform fee grows with the user count
Not built for recruiting teams

JustCall

14-day free trial
API access on every plan
AI scoring and coaching on Pro Plus

Two-user minimum on self-serve plans
Power dialer and Salesforce CTI start on Pro
AI Voice Agent is a metered add-on

What each one costs

Gong

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Licenses are priced per user plus a platform fee based on the number of users, and integrating your existing tech stack is included. Confirm current terms on the vendor site.

Checked 19 Sep 2026

JustCall

$29/user/mo

Team is $29/user/mo, Pro $49 and Pro Plus $89, all billed annually with a two-user minimum. Business is quoted from 10 licenses, and the AI Voice Agent is a per-minute add-on down to $0.15/min at volume. A 14-day free trial is available. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Can you try Gong or JustCall for free?

Neither carries a free tier on our listing. JustCall offers a 14 day free trial.

Does Gong or JustCall have an MCP server?

Gong and JustCall ship a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

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Editorial listings, never paid rankings. Prices checked 19 Sep 2026. Confirm current terms on the vendor site. Spot an error?