OpenPhone

Shared calling and SMS for recruiting teams that need a dedicated candidate line. Also branded Quo. Recruiter use: shared req line, SMS screens, voicemail into the ATS via API.

From $15/user/mo 7-day free trial 4.2 on Capterra

DialersTexting

Visit OpenPhone (opens in a new tab)

Ask AI about OpenPhone: ChatGPT (opens in a new tab) Claude (opens in a new tab) Grok (opens in a new tab)

Bottom line

OpenPhone now sells as Quo. Starter is $15 per user per month when billed annually ($19 month to month). A 7-day trial is on the pricing page. Recruiter use is a shared req line, SMS screens, voicemail transcripts, and API writeback.

Stands out for: Every plan includes one local or toll-free number per user, US and Canada calling and SMS, voicemail transcripts, the Quo API, and the Sona AI agent with 1,000 automation credits. ChatGPT and Claude MCP is listed on the cloud-VoIP feature page. Capterra (still filed as OpenPhone, titled Quo) is 4.2 from 64 reviews.

Watch out for: Monthly Starter is $19, not $15. Business and Scale AI summaries, call analytics, and advanced CRM integrations start at $23/$35 per user per month annual. Extra numbers are $5/month. US texting needs 10DLC registration fees on top.

Overview

Quo, formerly OpenPhone, is a cloud business phone and SMS product. Recruiters use it as a shared req line: calls, texts, voicemail transcripts, and a shared inbox. Sona is the AI agent on every plan. Starter annual is $15/user/month ($180 billed annually). Business annual is $23. Scale annual is $35.

Month-to-month is $19 / $33 / $47. All plans include the API. Business adds CRM integrations and AI call summaries. Scale adds AI call tags. MCP for ChatGPT and Claude is listed on the VoIP feature page. Docs live at quo.com/docs. Try for free is 7 days.

Who it's for

Best for

  • Recruiting teams that need a shared candidate line and SMS without a full contact-center suite
  • Desks that want Sona AI on the base plan rather than an add-on dialer bot
  • TA ops that will use the Quo API to push voicemail and SMS into an ATS
  • US and Canada calling teams that can live on Starter numbers and Fair Usage

Not ideal for

  • Global recruiting teams that need non-US/Canada calling as the default
  • Enterprises that want a carrier-grade CCaaS with quoted seat minimums

Key features

Shared candidate line. Recruiters get a real number for screens, not a personal cell.

SMS + API. Texts and voicemails into HubSpot/Salesforce on Business. Rebranded Quo; listed here as OpenPhone.

What it does. Gives the desk a shared candidate number with calling, SMS, and ATS write-back.

Pricing

Starting price $15/user/mo
Free tier
Free trial 7 days
PlanPriceWhat you get
Starter$15/user/moBilled annually ($19 month to month)
Business$23/user/moAnnual ($33 monthly)
Scale$35/user/moAnnual ($47 monthly)

OpenPhone is now Quo. Starter is $15 per user per month billed annually ($19 month to month). Business is $23 annual ($33 monthly). Scale is $35 annual ($47 monthly). Each user includes one number. Extra numbers are $5 per month. Sona AI and the API are on every plan. 7-day trial. All prices USD. Confirm current terms on the vendor site.

Checked 19 Sep 2026. Vendors change prices without notice.

See current pricing on OpenPhone (opens in a new tab)

Is OpenPhone expensive?

OpenPhone starts at $15/user/mo. We list 23 dialers tools in total. 1 have a free tier, and those with a public price typically start around $25 a month.

  • 11 quote-based
  • 1 free tier
  • 13 public price

Worked out automatically from every dialers listing, so it updates as the directory changes.

Pros and cons

Pros

  • Starter $15/user/mo annual with API and Sona included
  • 7-day trial, cancel-anytime copy on the pricing page
  • Capterra 4.2 from 64 reviews on the OpenPhone/Quo listing

Cons

  • Rebrand to Quo means bookmarks, app names, and invoices may not match OpenPhone
  • AI summaries and HubSpot/Salesforce-class integrations wait for Business
  • US SMS requires campaign registration fees on top of the seat

Integrations

Slack HubSpot Salesforce Pipedrive Zapier Make

From the vendor's own site (opens in a new tab).

How OpenPhone compares

See all OpenPhone alternatives, with what each one does differently and a head to head for every pairing.

ToolFree tierFromMCPAPICompare
OpenPhone (this tool) $15/user/mo
Aircall Aircall is a quoted sales dialer if you need a fuller conversation suite than Quo's Starter SMS line. Sales-quoted Compare
JustCall JustCall publishes from $29/user/mo for sales calling and SMS with a higher floor than Quo Starter. $29/user/mo Compare
KrispCall KrispCall publishes from $12/user/mo annual if you want a cheaper seat and can skip Quo's Sona agent. $12/user/mo Compare
Aloware Aloware publishes from $30/user/mo for power-dialer and SMS workflows aimed at sales floors. $30/user/mo Compare
Aircall

Sales-quoted

Aircall is a quoted sales dialer if you need a fuller conversation suite than Quo's Starter SMS line.

JustCall

$29/user/mo MCP API

JustCall publishes from $29/user/mo for sales calling and SMS with a higher floor than Quo Starter.

KrispCall

$12/user/mo

KrispCall publishes from $12/user/mo annual if you want a cheaper seat and can skip Quo's Sona agent.

Aloware

$30/user/mo Free tier

Aloware publishes from $30/user/mo for power-dialer and SMS workflows aimed at sales floors.

Frequently asked questions

What is OpenPhone?
Shared calling and SMS for recruiting teams that need a dedicated candidate line. Also branded Quo. Recruiter use: shared req line, SMS screens, voicemail into the ATS via API. OpenPhone is shared calling and SMS for recruiting teams that need a dedicated candidate line. OpenPhone is listed under Dialers and Texting in the Work Insiders directory.
Is OpenPhone free?
No, but OpenPhone offers a free trial. A trial is not a free plan, so it is not listed under Free tools.
What are alternatives to OpenPhone?
OpenPhone alternatives worth comparing are Aircall, JustCall, KrispCall and Aloware. The comparison table above shows free tier, starting price, MCP and API side by side.