HR Acuity
Employee-relations case management and investigations.
Quote-based pricing
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Bottom line
Employee-relations case management and workplace investigations. HR Acuity quotes from employee count, case volume, and modules, not a public PEPM.
Stands out for: The vendor positions itself as purpose-built ER software with AI writing assistance, guided investigation workflows, and benchmarking, used by names such as Workday, Bloomberg, and Lyft.
Watch out for: hracuity.com is a demo and contact-sales motion. You will not see a starter seat price, and this is built for 500-plus employee ER teams more than a 40-person HR shop.
Overview
HR Acuity is employee-relations case management and workplace investigations software. It centralizes complaints, notes, and documents, with guided best-practice workflows, AI-enabled writing assistance, and analytics that surface trends and risks. Employees can report named or anonymously across channels. Managers get playbooks to respond. Named customers include Workday, Weill Cornell Medical, Bloomberg, and Lyft.
Pricing is quotation-based from employee count, ER case volume, and module mix (case management, investigations, analytics, benchmarking). No per-employee rate prints on the vendor site. Capterra is 4.3 from 31 reviews. A demo is the commercial path. This is ER casework, not a speak-up chatbot for the public internet.
Who it's for
Best for
- Enterprise ER teams that need defensible investigation files
- Companies that want named or anonymous employee reporting in one case system
- HR leaders who will use trend dashboards and peer benchmarking
- Legal-adjacent people teams that need audit trails on every case
Not ideal for
- Small employers that only needed a spreadsheet of write-ups
- Compliance teams that actually need a NAVEX-style ethics hotline and TPRM suite
Key features
ER case management. Intake and history for employee-relations issues.
Investigations. Structured files for harassment and conduct reviews.
Issue tracking. Trends across cases, not a generic IT ticket queue.
Pricing
HR Acuity does not publish per-employee prices. Quotes depend on employee count, employee-relations case volume, and modules such as case management, investigations, analytics, and benchmarking. A demo is required. No public free plan is stated. Confirm current terms on the vendor site.
Checked 19 Sep 2026. Vendors change prices without notice.
Is HR Acuity expensive?
HR Acuity does not publish a price. It is one of 12 quote-based tools among the 13 HR help desk tools in our directory. 0 have a free tier, and those with a public price typically start around $99 a month.
- 12 quote-based
- 0 free tier
- 2 public price
Worked out automatically from every HR help desk listing, so it updates as the directory changes.
Pros and cons
Pros
- Purpose-built ER and investigations, not a generic ticketing SKU
- AI writing assistance and benchmarking are named, live capabilities
- Capterra 4.3 from 31 reviews
Cons
- No public rate card. Quotes scale with headcount and case volume
- Aimed at larger ER teams, not a five-person HR department
- Implementation is typically months
What's new at HR Acuity
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How HR Acuity compares
See all HR Acuity alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | Sales-quoted | – | – | |
| | – | Sales-quoted | – | – | Compare |
| | – | Sales-quoted | – | – | Compare |
| | – | Sales-quoted | – | – | Compare |
 IBM OpenPages Enterprise GRC if investigations sit inside a broader risk program. | – | Sales-quoted | – | – | Compare |
Sales-quoted
AI speak-up intake if you need employee reporting more than full ER case files.
Sales-quoted
HR ticketing and employee documents (formerly PeopleDoc) if the gap is service delivery, not investigations.
Sales-quoted
Ethics hotline plus policy GRC if you need EthicsPoint-class intake, not only ER cases.
IBM OpenPagesSales-quoted
Enterprise GRC if investigations sit inside a broader risk program.
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