Resources/Glossary/AI

What is an AI note taker?

An AI note taker is a tool that joins or records a call, transcribes it and writes a summary or draft scorecard. Recruiters use it for intake meetings, phone screens and interviews. Tell candidates the call is recorded and get consent where the law requires it.

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A tool that joins or records a call, transcribes it and writes a summary or draft scorecard. Tell candidates and get consent where the law requires it.

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Most AI note takers connect to your calendar and join video calls as a bot, or run on your device and capture audio from any call. After the call they produce a transcript, a short summary, action items and sometimes answers mapped to an interview scorecard. Many can push notes straight into the ATS or CRM so the candidate record is updated without typing.

Recording laws differ by place. Some US states, including California, require every party to agree before a confidential conversation is recorded, while others need only one party's consent. Interviews also involve sensitive personal data, so check where the vendor stores recordings, how long they keep them and whether they use your data to train models. A short spoken notice at the start of each call is a simple habit.

Why it matters to recruiters

Typing notes while interviewing splits attention and loses detail. An AI note taker lets recruiters focus on the conversation, gives hiring managers a full record and makes feedback faster. It also creates a written record that may be reviewed later, so recruiters need to keep conversations professional and job related, and follow consent and retention rules.

An example from a recruiting desk

A tech recruiter runs eight phone screens a day. With an AI note taker, each call ends with a summary mapped to the interview scorecard and notes pushed into the ATS. She spends five minutes checking each summary instead of fifteen writing notes. In this example she gains over an hour a day and hiring managers get feedback the same afternoon.

Tips that help

  • Say at the start of every call that it is being recorded and transcribed, and why.
  • Check the summary against your own memory before sharing it; AI can misquote.
  • Set a retention period so recordings are deleted when they are no longer needed.
  • Turn off model training on your data if the vendor offers that option.

Mistakes to avoid

  • Recording candidates without consent in a state that requires every party to agree.
  • Sending raw AI summaries to clients without checking names, numbers and claims.

Which tools help?

A few of the AI note takers in our directory. Prices are the published starting price on the date we last checked.

Compare all AI note takers

Frequently asked questions

Do I need consent to use an AI note taker in an interview?

It depends on where you and the candidate are. Some US states require consent from every party to record a confidential call, and many other countries have strict privacy rules. The simplest approach is to tell everyone upfront and ask for agreement each time. This is not legal advice.

Can AI note takers fill in interview scorecards?

Many can draft a scorecard by mapping answers to the questions and criteria you set up. Treat the draft as notes, not a rating. The interviewer should check every answer, add their own judgment and submit the final score, since AI can miss context or misread an answer.

Are AI note takers accurate?

Transcripts are usually good on clear audio but can struggle with accents, crosstalk, technical terms and names. Summaries can leave out nuance or state things more firmly than the candidate did. Always skim the transcript for key points before relying on a summary for a hiring decision.

Sources

Written by recruiters at Work Insiders. Part of the recruiting and HR tech glossary. Updated October 2026.