Fireflies
Stands out: Fireflies transcribes in more than 100 languages and includes API access even on the free plan, which suits multilingual desks and teams that want to pipe transcripts elsewhere.
Watch out: The free plan limits AI summaries and stores only 400 minutes per team. There is no ATS writeback, and conversation intelligence and multi-language mode sit on Business.
Not the right fit for
- Teams that need notes filed on candidate records in an ATS
- Free plan users who need a long searchable archive
Otter
Stands out: Otter's transcript builds live during the call, so you can scroll back mid interview, and the free Basic plan gives 300 minutes a month without a card.
Watch out: Otter does not write notes into an ATS. Pro caps transcription at 1,200 minutes a month and 90 minutes a meeting, and SSO needs a 100 user Enterprise licence.
Not the right fit for
- Teams that need interview notes filed on the candidate record in an ATS
- Heavy users who would hit the 1,200 minute Pro cap