PlanSource

Mid-market multi-carrier benefits administration.

Quote-based pricing 3.9 on Capterra

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Bottom line

PlanSource is mid-market multi-carrier benefits administration for employers, consultants, and carriers. Pricing is quoted on a custom ordering document (Core, Core+, Premium). It is not a broker-channel SKU.

Stands out for: DecisionIQ, DependentIQ, and InsightsIQ support enrollment decisions and document checks. DependentIQ is cited as verifying nearly 95% of required documents. Carrier connections run through the Boost program.

Watch out for: Fees are PEPM-style and custom. A public city contract showed $3.25 per benefits-eligible employee per month plus $15,000 implementation, which is a sample order, not a rate card. Payroll stays in Workday, UKG, or Paylocity.

Overview

PlanSource is a cloud benefits-administration platform for open enrollment, life events, carrier billing, ACA measurement, and COBRA. Employees get a decision-support experience. HR gets eligibility, reconciliation, and compliance reporting. DecisionIQ, DependentIQ, and InsightsIQ are the named intelligence tools.

The product integrates with HCM and payroll rather than replacing them. SAP SuccessFactors listings describe an embedded Employee Central experience. Pricing is quote-based on Core / Core+ / Premium ordering documents. SOC 2 Type 2 and ISO 27001 are cited. Capterra is 3.9 from 15 reviews.

Who it's for

Best for

  • US mid-market employers (roughly 200 to 10,000 employees) running multi-carrier benefits
  • HR teams that want employee self-service enrollment, ACA, and COBRA on one platform
  • Orgs already on Workday, UKG, or SAP SuccessFactors that need a benefits layer
  • Employers that will buy direct rather than through a broker portal

Not ideal for

  • Insurance brokers who need an agency book-of-business platform (see Employee Navigator)
  • Very small employers that want Gusto-class payroll-plus-benefits in one SKU

Key features

Multi-carrier admin. Holds plan designs across several insurers.

Open enrollment. Runs the annual election window.

Benefits portal. Employees view coverage and dependents in one place.

Pricing

Starting price Sales-quoted
Free tier –

PlanSource quotes Core, Core+, and Premium on a custom ordering document. The vendor does not publish a public PEPM table. Benefits administration, open enrollment, ACA, and COBRA are in scope. Implementation is scoped separately. Confirm current terms on the vendor site.

Checked 19 Sep 2026. Vendors change prices without notice.

See current pricing on PlanSource (opens in a new tab)

Is PlanSource expensive?

PlanSource does not publish a price. It is one of 19 quote-based tools among the 25 benefits administration tools in our directory. 0 have a free tier, and those with a public price typically start around $12 a month.

  • 19 quote-based
  • 0 free tier
  • 5 public price

Worked out automatically from every benefits administration listing, so it updates as the directory changes.

Pros and cons

Pros

  • Multi-carrier benefits admin aimed at mid-market employers, not a broker portal
  • DependentIQ and DecisionIQ for document checks and enrollment guidance
  • HCM companions for Workday, UKG, Paylocity, and SAP SuccessFactors

Cons

  • Quoted only. Custom ordering document, no public PEPM card
  • Capterra 3.9 from 15 reviews is mixed on ease and support
  • Not a payroll system. You still need an HCM or payroll host

Integrations

Workday UKG Paylocity SAP SuccessFactors

From the vendor's own site (opens in a new tab).

What's new at PlanSource

  1. Announcement

    PlanSource Launches Benefits Agent, Advancing Its Vision for Autonomous Benefits Administration (opens in a new tab)

  2. Announcement

    PlanSource unveils delivery hub, an AI breakthrough to automate and de-risk benefits administration configuration (opens in a new tab)

See all 2 PlanSource updates, taken from PlanSource's own announcements and our price checks.

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How PlanSource compares

See all PlanSource alternatives, with what each one does differently and a head to head for every pairing.

ToolFree tierFromMCPAPICompare
PlanSource (this tool) –Sales-quoted––
Employee Navigator Broker-channel benefits enrollment that absorbed Ease. Quoted. Agency books versus PlanSource's employer platform. –Sales-quoted–– Compare
Benefitfocus Enterprise benefits enrollment, Voya-owned. Quoted. Larger-enterprise peer to PlanSource mid-market. –Sales-quoted–– Compare
PeopleKeep Small-employer benefits, especially ICHRA-style programs. Different size and product motion than PlanSource. –$12/employee/mo–– Compare
Thatch Modern benefits and stipend-style programs. Lighter stack than PlanSource multi-carrier admin. –Sales-quoted–– Compare
Employee Navigator

Sales-quoted

Broker-channel benefits enrollment that absorbed Ease. Quoted. Agency books versus PlanSource's employer platform.

Benefitfocus

Sales-quoted

Enterprise benefits enrollment, Voya-owned. Quoted. Larger-enterprise peer to PlanSource mid-market.

PeopleKeep

$12/employee/mo

Small-employer benefits, especially ICHRA-style programs. Different size and product motion than PlanSource.

Thatch

Sales-quoted

Modern benefits and stipend-style programs. Lighter stack than PlanSource multi-carrier admin.

Your next step

Shortlisting PlanSource?

Frequently asked questions

What is PlanSource?
Mid-market multi-carrier benefits administration. Mid-market multi-carrier benefits administration and enrollment. PlanSource is listed under Benefits administration in the Work Insiders directory.
Is PlanSource free?
No. PlanSource is priced by quote — contact their sales team for pricing.
Does PlanSource have an MCP server or API?
No. PlanSource does not currently list an MCP server or a public API.
What are alternatives to PlanSource?
PlanSource alternatives worth comparing are Employee Navigator, Benefitfocus, PeopleKeep and Thatch. The comparison table above shows free tier, starting price, MCP and API side by side.