Employee Navigator
Stands out: Unlimited companies and employees on every listed plan. AI Plan Builds sit on Enhanced. 834 EDI is $0.45 PEPM on Enhanced Plus and Elite, and $0 PEPM on Platinum.
Watch out: Sold through insurance brokers, not a self-serve employer checkout. Ease stays read-only from 1 July 2027, so Ease brokers need a migration plan. 834 EDI is not free until Platinum.
Not the right fit for
- Employers buying benefits admin direct without a broker
- Mid-market HR teams that want a multi-carrier employer platform (see PlanSource)
PlanSource
Stands out: DecisionIQ, DependentIQ, and InsightsIQ support enrollment decisions and document checks. DependentIQ is cited as verifying nearly 95% of required documents. Carrier connections run through the Boost program.
Watch out: Fees are PEPM-style and custom. A public city contract showed $3.25 per benefits-eligible employee per month plus $15,000 implementation, which is a sample order, not a rate card. Payroll stays in Workday, UKG, or Paylocity.
Not the right fit for
- Insurance brokers who need an agency book-of-business platform (see Employee Navigator)
- Very small employers that want Gusto-class payroll-plus-benefits in one SKU