Sendoso
Gifting and direct mail platform for sending eGifts, swag and handwritten notes to prospects, clients and employees, with CRM triggers and tracking.
Quote-based pricing MCP server API
Bottom line
Sendoso is a gifting and direct mail platform for sending eGifts, swag and notes to prospects, clients and employees from inside your sales stack. It suits agencies and in-house teams that want a physical or gift touch in client development, onboarding or candidate experience at scale. Pricing is quote-based with no spend commitment, and no free trial is listed.
Stands out for: Sendoso runs its own fulfillment centre and ships to 165+ countries, with recipients confirming their own address, which removes the hardest part of mailing a prospect. Its MCP server lets you search the marketplace and send a gift from Claude or ChatGPT with a confirm step before anything is charged.
Watch out for: There are no public prices, so you need a sales call to know the cost, and the entry plans cap marketplace sends at 100 a month. Many integrations, storage regions and the Oso agent sit on Core or Advanced, and MCP access must be enabled by your account team.
Overview
Sendoso is a gifting and direct mail automation platform. It covers eGifts, a physical gift marketplace, custom swag, virtual experiences, direct mail and handwritten notes, and says it has handled over 15 million sends.
Sends can be one to one or one to many, and campaigns can be triggered across the customer journey using signals and intent data. Partners include Salesforce, HubSpot, Microsoft Dynamics, Marketo, Outreach, Salesloft, Gong, 6sense, Demandbase and Rippling, and a REST API covers programmatic sends.
For recruiters, Sendoso fits a high-touch business development play, such as a gift to a hiring manager after a meeting, or onboarding kits and welcome gifts for placed candidates. Address confirmation by link means you can send to someone whose home address you do not have.
The AI layer includes SmartSuite gift recommendations, SmartMessage generated notes and Oso, an AI agent that answers analytics questions. Sendoso's own MCP server at app.sendoso.com/mcp connects Claude and ChatGPT, with management and campaign tools in beta and access enabled per organization.
Who it's for
Best for
- Agencies sending gifts to win or thank key clients
- In-house teams improving candidate and new hire experience
- Sales teams adding gifts to Outreach or Salesloft sequences
- Companies shipping swag to remote staff worldwide
Not ideal for
- Solo recruiters who want self-serve pricing
- Teams that only need a few cards a month
- Buyers who want a free trial before talking to sales
Key features
Gift marketplace and eGifts. Send eGifts, custom swag, virtual experiences, direct mail and handwritten notes, one to one or in bulk.
Address confirmation. Recipients confirm their address through a link, or SmartDelivery finds one, so a missing address does not stop a send.
Triggered campaigns. Automate sends across the customer journey from CRM, marketing automation and sales engagement tools such as Salesforce, HubSpot, Outreach and Salesloft.
Global fulfillment. Ship to 165+ countries from Sendoso's own fulfillment centre, with inventory tracking and restocking.
SmartSuite and Oso. AI gift recommendations, generated messages and an AI agent called Oso that answers questions about your gifting program.
MCP server and API. A REST API automates sends, and Sendoso's own MCP server lets Claude or ChatGPT search gifts, research recipients and send with a preview and confirm step.
AI features
| What the AI does | Plan |
|---|---|
Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.
MCP server
https://support.sendoso.com/hc/en-us/articles/51726481420059-Sendoso-s-MCP
First-party MCP at support.sendoso.com. https://support.sendoso.com/hc/en-us/articles/51726481420059-Sendoso-s-MCP.
Setup steps and live status MCP Directory Check your stack in the MCP readiness checker
Pricing
Sendoso does not publish prices. Plans are quoted on team size, sending volume and regions, and every plan has no spend commitment. Start with Merch includes 5 licenses, unlimited swag sourcing and on-demand merch, a Shopify integration and a dedicated account team. Start with Gifting includes 5 licenses, 100 marketplace sends a month, global eGifts, one platform integration and MCP server access. Core includes 10 licenses and adds unlimited and bulk sending, storage and fulfillment for one region, Campaign Studio, SmartSend, SmartMessage and SSO. Advanced includes 50 licenses and adds two regions, the full SmartSuite, the AI agent Oso and unlimited integrations. Enterprise has a custom license count and adds all regions, advanced IT and audit controls and anti-bribery controls. Custom merch can also be ordered with no platform fee. The vendor does not list a free trial. Confirm current terms on the vendor site.
Checked 4 Nov 2026. Vendors change prices without notice.
Is Sendoso expensive?
Sendoso does not publish a price. It is one of 22 quote-based tools among the 144 outreach tools in our directory. 30 have a free tier, and those with a public price typically start around $49 a month.
- 22 quote-based
- 30 free tier
- 122 public price
Worked out automatically from every outreach listing, so it updates as the directory changes.
Pros and cons
Pros
- Recipients confirm their own address
- Ships to 165+ countries from its own fulfillment centre
- Own MCP server with preview and confirm sends
Cons
- No public pricing
- Entry plans cap sends at 100 a month
- Key features gated to Core and Advanced
Integrations
Salesforce HubSpot Microsoft Dynamics Marketo Outreach Salesloft Gong Rippling
What's new at Sendoso
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How Sendoso compares
See all Sendoso alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | Quote | ✓ | ✓ | |
 SendSpark Sendspark sends personalized videos at scale for a digital touch with self-serve pricing, while Sendoso sends physical gifts and mail on a quoted contract. | – | $49/mo | – | – | Compare |
 Vidyard Vidyard adds video messages to outreach at a far lower cost per touch, while Sendoso covers gifts, swag and global shipping. | ✓ | $59/seat/mo | ✓ | ✓ | Compare |
| | – | $55/mo | ✓ | ✓ | Compare |
SendSpark$49/mo
Sendspark sends personalized videos at scale for a digital touch with self-serve pricing, while Sendoso sends physical gifts and mail on a quoted contract.
Vidyard$59/seat/mo Free tier MCP API
Vidyard adds video messages to outreach at a far lower cost per touch, while Sendoso covers gifts, swag and global shipping.
$55/mo MCP API
lemlist runs email and LinkedIn sequences you can start the same day, while Sendoso adds a physical gift step that needs a sales conversation to buy.
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