Case IQ
Investigative case management for employee relations.
Quote-based pricing API
Bottom line
Case management, whistleblower hotline, and compliance monitoring for investigations teams. Pricing is quote-based.
Stands out for: 24/7 live-answer hotline in 100-plus languages feeds straight into configurable case workflows.
Watch out for: Price includes implementation plus an annual subscription, scoped to headcount, regions, and which modules you buy.
Overview
Case IQ is an investigations and compliance platform. It takes intake from web, email, portal, and a 24/7 live-answer hotline, then runs configurable case workflows with audit trails and role-based access. An AI assistant suggests next steps, flags discrepancies, and drafts summaries. Adjacent modules cover transaction monitoring, gifts and conflicts, and third-party due diligence. The hotline supports 100-plus languages and anonymous two-way follow-up.
Investigations and compliance teams pick Case IQ to keep speak-up, casework, and reporting in one system with SOC 2 and ISO 27001 controls. Pricing is a custom estimate with a one-time implementation fee and annual subscription. Scope depends on employee count, locations, modules, integrations, and user access. You can buy case management, the hotline, monitoring, and AI features separately rather than as a single bundle.
Who it's for
Best for
- Compliance and investigations teams
- HR speak-up and employee relations programs
- Companies that need a multilingual hotline
- Risk teams monitoring fraud and third parties
Not ideal for
- Small HR teams that only need a ticketing inbox
- Buyers who want a public price card
Key features
Investigative cases. Files for ER, ethics, and misconduct reviews.
Ethics intake. Captures speak-up reports into that case system.
Audit trail. Records who touched the file.
Pricing
Sales-quoted. Typical deal is a one-time implementation fee plus an annual subscription. Price depends on organization size, modules (case management, hotline, monitoring, AI), integrations, and user access. Confirm current terms on the vendor site.
Checked 19 Sep 2026. Vendors change prices without notice.
Is Case IQ expensive?
Case IQ does not publish a price. It is one of 12 quote-based tools among the 13 HR help desk tools in our directory. 0 have a free tier, and those with a public price typically start around $99 a month.
- 12 quote-based
- 0 free tier
- 2 public price
Worked out automatically from every HR help desk listing, so it updates as the directory changes.
Pros and cons
Pros
- Live-answer hotline in 100+ languages
- AI assistant for case summaries
- SOC 2 and ISO 27001 controls
Cons
- Quote-only with implementation fees
- Modules are sold separately
- Heavy for simple HR ticketing
What's new at Case IQ
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How Case IQ compares
See all Case IQ alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | Sales-quoted | – | ✓ | |
| | – | Sales-quoted | ✓ | ✓ | Compare |
| | – | Sales-quoted | – | – | Compare |
| | – | Sales-quoted | ✓ | ✓ | Compare |
| | – | Sales-quoted | – | ✓ | Compare |
Sales-quoted MCP API
Enterprise case and HR service desk if you already run ServiceNow.
Sales-quoted
HR help desk chatbot rather than investigations casework.
Sales-quoted MCP API
HCM case tools if you want investigations inside the HCM.
Sales-quoted API
Contract and policy ops when the need is documents, not cases.
Your next step
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