Underheard
AI voice agents for staffing agencies that call applicants the moment they apply, screen them, confirm shifts and write scores and transcripts into Bullhorn, Avionté or TempWorks. Sold by quote.
Quote-based pricing
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Bottom line
Underheard is a Swiss AI voice agent for staffing agencies: it phones candidates the moment they apply, screens them, confirms availability and shift cover, and writes scores, notes and transcripts back into your ATS. It connects to staffing systems such as Bullhorn, Avionté and TempWorks. Pricing is by quote after a demo.
Stands out for: It covers the whole temp worker loop, not just the first screen: instant calls to new applicants, AI matching and SMS outreach when a job order lands, check-ins and compliance reminders on assignment, and an AI receptionist for call-offs, timesheet and payroll questions that hands off to a recruiter. Conversation data is stored in the EU, and calls run in English, German, French, Spanish, Italian, Portuguese and Turkish.
Watch out for: Underheard was founded in 2026 and its published customer list is short, so ask for staffing references. No price is published, so budget from a demo quote. The company also sells AI market research interviews, so staffing is one of two product lines.
Overview
Underheard builds AI voice agents that hold real conversations by phone. Its staffing product calls applicants and workers for agencies, and a second product runs AI interviews with customers for market research.
The AI recruiter calls applicants the moment they apply, introduces the job, answers questions and runs job-specific screening on experience, availability and certifications. It scores each candidate and writes the score, skills, custom fields, call log, notes and transcript into the ATS.
When a job order comes in, AI search and match ranks candidates, sends personal SMS outreach and confirms availability. On assignment, automated workflows send first-week check-ins, attendance confirmations and compliance reminders such as an expiring certification, and an AI receptionist handles call-offs, shift questions, timesheets and payroll requests, transferring to a recruiter by VoIP, SMS or email when needed.
It syncs with Bullhorn, Avionté, TempWorks, Aqore, Crelate and symplr, and with Indeed and ZipRecruiter. Conversations can also run by WhatsApp, SMS, email, web link or a website widget.
Underheard is the brand of SFF S26 AG, a Swiss company founded in Zurich in 2026 and backed by SFF Studio, the venture studio of Swiss Founders Fund. Conversation data is stored in the EU and is not used to train AI models. Pricing is not published; demos are booked with the founders.
Who it's for
Best for
- Temp and light industrial staffing agencies
- Agencies on Bullhorn, Avionté, TempWorks, Aqore or Crelate
- Teams losing applicants to slow callbacks
- European agencies that need EU data residency
Not ideal for
- Corporate teams hiring a few salaried roles
- Buyers who want a published self-serve price
- Executive search firms
Key features
Instant applicant calls. The AI recruiter phones applicants the moment they apply, introduces the job, answers questions and starts the screen.
Job-specific screening. It checks experience, availability and certifications, scores each candidate and writes skills, custom fields, notes and transcripts into the ATS.
Search, match and shift fill. A new job order triggers candidate ranking, personal SMS outreach and availability confirmation.
Retention workflows. First-week check-ins, attendance confirmations and compliance reminders keep workers on assignment.
AI receptionist. Call-offs, shift questions, timesheets and payroll requests are handled automatically, with handoff to a recruiter by VoIP, SMS or email.
AI features
| What the AI does | Plan |
|---|---|
| AI voice recruiter that calls new applicants, answers questions and screens for experience, availability and certifications | Quote |
| Scores candidates and writes skills, custom fields, notes and transcripts into the ATS | Quote |
| Ranks candidates for a new job order and sends SMS outreach to confirm availability | Quote |
| AI receptionist for call-offs, timesheet and payroll questions with handoff to a recruiter | Quote |
Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.
Pricing
Underheard does not publish a price for its staffing product. Plans are scoped on a demo call with the founders, and the vendor site points new agencies to a free try of the voice agent from its Hub. Confirm current terms on the vendor site.
Checked 9 Nov 2026. Vendors change prices without notice.
Is Underheard expensive?
Underheard does not publish a price. It is one of 36 quote-based tools among the 91 AI interviewing tools in our directory. 14 have a free tier, and those with a public price typically start around $99 a month.
- 36 quote-based
- 14 free tier
- 45 public price
Worked out automatically from every AI interviewing listing, so it updates as the directory changes.
Pros and cons
Pros
- Calls every applicant as soon as they apply
- Covers screening, shift fill and retention in one
- Writes structured data into staffing ATSs
Cons
- No published pricing
- Founded in 2026, short track record
- Staffing is one of two product lines
Integrations
Bullhorn Avionté TempWorks Aqore Crelate symplr Indeed ZipRecruiter
What's new at Underheard
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How Underheard compares
See all Underheard alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | Sales-quoted | – | – | |
| | – | $190/wk per job | – | ✓ | Compare |
| | – | $4/screen | – | ✓ | Compare |
| | – | Sales-quoted | – | ✓ | Compare |
$190/wk per job API
Classet's AI recruiter phones applicants within seconds and publishes its prices, from $190/week per job, with a 7-day free trial.
$4/screen API
PhoneScreen.AI charges per completed phone screen with no monthly fee, cheaper for low or uneven volume, but it does not cover shift fill or retention.
Sales-quoted API
Tenzo AI also runs voice screens for staffing firms over phone, SMS and WhatsApp and is sold by quote, focused on screening rather than on-assignment workflows.
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