CloudCall

Calling, texting and AI call summaries embedded in Bullhorn, Salesforce, Vincere and other staffing CRMs, with every call logged.

Quote-based pricing

Visit CloudCall (opens in a new tab)

Bottom line

Phone and SMS system built into staffing CRMs such as Bullhorn, Salesforce and Vincere, so recruiters call, text and log activity without leaving the record. AI call summaries, recording, local presence numbers, voicemail drop and real-time coaching come with it, across desktop, mobile and a Chrome extension. It serves more than 32,000 users, and pricing is by quote.

Stands out for: It is made for recruitment CRMs specifically: calls and texts land on the right Bullhorn or Vincere record with AI-written notes, and screen pops open the candidate or contact with history as the phone rings. Local presence and voicemail drop speak to high-volume agency dialling.

Watch out for: No prices are published, so you need a demo to compare it with per-seat dialers. It replaces your phone system rather than adding AI on top of an existing one, and the public site does not list every supported CRM.

Overview

CloudCall is a long-running communications platform for staffing and recruiting, now on its o1 platform hosted on public cloud. It embeds calling, texting, analytics and AI workflows in the CRM or ATS recruiters already use.

Recruiters get click-to-call and click-to-SMS in Bullhorn, Salesforce, Vincere and other CRMs, with screen pops that open the candidate or contact record, plus notes and history, when a call connects. Every call and message is logged automatically.

AI call summaries capture and sync notes to the record, and automated workflows remove manual entry. Local presence numbers aim to lift pick-up rates, and voicemail drop saves recruiters dialling time.

Managers can monitor calls, give real-time coaching and track call and SMS analytics, and use recordings to onboard new starters. Apps cover Mac, Windows, iOS and Android, plus a Chrome extension.

CloudCall is ISO/IEC 27001 certified, encrypts data at rest and in transit, and says it serves more than 32,000 users. Pricing is quoted through a demo.

Who it's for

Best for

  • Agencies on Bullhorn, Salesforce or Vincere that call all day
  • Managers who coach from call recordings and analytics
  • Remote or hybrid desks on mobile and desktop
  • Firms that need every call logged to the CRM

Not ideal for

  • Small teams wanting a published per-seat price
  • Firms keeping their current phone system

Key features

Calling inside the CRM. Click-to-call, screen pops and SMS from Bullhorn, Salesforce, Vincere and other CRMs, with every call and text logged to the record.

AI call summaries. Notes are captured and synced automatically, and AI-driven workflows reduce manual entry.

Outbound tools. Local presence numbers to lift pick-up rates and voicemail drop to save dialling time.

Coaching and analytics. Call recording, live monitoring, real-time coaching and call and SMS analytics for managers.

AI features

What the AI doesPlan
AI call summaries synced to the CRM record Quote
AI-driven workflow automation after calls Quote

Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.

Pricing

Starting price Quote-based
Free tier –

CloudCall does not publish prices on its website; plans are quoted through a demo. Confirm current terms on the vendor site.

Checked 13 Oct 2026. Vendors change prices without notice.

See current pricing on CloudCall (opens in a new tab)

Is CloudCall expensive?

CloudCall does not publish a price. It is one of 11 quote-based tools among the 24 dialers tools in our directory. 1 have a free tier, and those with a public price typically start around $29 a month.

  • 11 quote-based
  • 1 free tier
  • 14 public price

Worked out automatically from every dialers listing, so it updates as the directory changes.

Pros and cons

Pros

  • Calls and texts logged to Bullhorn, Salesforce or Vincere records
  • AI call summaries and real-time coaching
  • Desktop, mobile and Chrome apps

Cons

  • No published pricing
  • Replaces your phone system
  • Full CRM list not published

Integrations

Bullhorn Salesforce Vincere Chrome extension

From the vendor's own site (opens in a new tab).

What's new at CloudCall

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How CloudCall compares

See all CloudCall alternatives, with what each one does differently and a head to head for every pairing.

ToolFree tierFromMCPAPICompare
CloudCall (this tool) –Quote-based––
Ringover Voice and SMS for recruiting desks with a Bullhorn connector and AI call transcription, from $15/user/mo with a free trial. –$15/user/mo–✓ Compare
CloudTalk Cloud phone with international numbers and power dialing from $25/user/mo, with a free trial. –$25/user/mo–– Compare
Aircall Cloud phone system built around a large integration marketplace, with a free trial. –Sales-quoted–– Compare
Ringover

$15/user/mo API

Voice and SMS for recruiting desks with a Bullhorn connector and AI call transcription, from $15/user/mo with a free trial.

CloudTalk

$25/user/mo

Cloud phone with international numbers and power dialing from $25/user/mo, with a free trial.

Aircall

Sales-quoted

Cloud phone system built around a large integration marketplace, with a free trial.

Your next step

Shortlisting CloudCall?

Frequently asked questions

What is CloudCall?
Calling, texting and AI call summaries embedded in Bullhorn, Salesforce, Vincere and other staffing CRMs, with every call logged. CloudCall is a communications platform for staffing and recruiting firms that embeds calling, texting, call recording and AI call summaries in the CRM or ATS the team already uses, including Bullhorn, Salesforce and Vincere. CloudCall is listed under Dialers and Texting in the Work Insiders directory.
Is CloudCall free?
No. CloudCall is priced by quote — contact their sales team for pricing.
Does CloudCall have an MCP server or API?
No. CloudCall does not currently list an MCP server or a public API.
What are alternatives to CloudCall?
CloudCall alternatives worth comparing are Ringover, CloudTalk and Aircall. The comparison table above shows free tier, starting price, MCP and API side by side.