Five9
Predictive dialing for large contact centers.
From $119/seat/mo
Bottom line
Cloud contact center. Digital bundle is $119 per seat per month. Core is $159. Plus, Pro, and Enterprise are sales-quoted.
Stands out for: A published Digital seat at $119 for digital-first CX, with AI contact-center tools on higher bundles.
Watch out for: Plus, Pro, and Enterprise still need sales. $119 is a digital bundle, not a full voice contact center by default.
Overview
Five9 is a cloud contact-center platform for omnichannel customer experience. Digital bundle is $119 per seat per month in US dollars. Core bundle is $159 per seat per month. Plus, Pro, and Enterprise bundles are contact-sales. The product is used by large CX teams for voice, digital, and AI agents, not by a single recruiter making outbound hiring calls. Buying the Digital or Core seats still sits on Five9's CCaaS stack.
CX leaders pick Five9 when they need a real contact center, not a sales power dialer. The $119 Digital seat is the cheapest published bundle. Higher voice and AI packages go through sales. There is no published free trial. If you need a sales dialer, look at Orum, Kixie, or Trellus. If you need a recruiter line, look at CallMantra. Five9 is the CCaaS option on this list.
Who it's for
Best for
- Contact centers that want a printed digital seat
- Brands moving CX into the cloud
- Ops teams that will grow into Plus or Enterprise
- Companies that need omnichannel routing
Not ideal for
- SDR teams that only need a power dialer
- Recruiters who want a $20 staffing softphone
Key features
Dialer. Outbound dialing for SDR and recruiting teams running call volume.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Digital | $119/seat/mo | |
| Core | $159/seat/mo | |
| Plus, Pro and Enterprise | Quoted | Contact sales |
Digital bundle $119 per seat per month. Core bundle $159 per seat per month. Plus, Pro, and Enterprise are contact-sales. No free trial stated. Confirm current terms on the vendor site.
Checked 19 Sep 2026. Vendors change prices without notice.
Is Five9 expensive?
Five9 starts at $119/seat/mo. We list 24 dialers tools in total. 1 have a free tier, and those with a public price typically start around $29 a month.
- 11 quote-based
- 1 free tier
- 14 public price
Worked out automatically from every dialers listing, so it updates as the directory changes.
Pros and cons
Pros
- Digital bundle from $119/seat/mo
- Core bundle at $159/seat/mo
- Built for omnichannel CX
Cons
- Plus and Enterprise are quotes
- Too heavy for a sales power dialer
- No published free trial
What's new at Five9
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How Five9 compares
See all Five9 alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | $119/seat/mo | – | – | |
| | – | Sales-quoted | – | – | Compare |
| | – | $25/user/mo | ✓ | ✓ | Compare |
| | – | Sales-quoted | – | – | Compare |
| | – | $25/user/mo | – | – | Compare |
Sales-quoted
AI cloud phone and contact center if you want one vendor for both.
$25/user/mo MCP API
UCaaS plus contact-center options in a broader comms suite.
$25/user/mo
Cloud calling for sales and support teams at a smaller scale.
Your next step
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