RefNow
Stands out: The vendor says 88 percent of references are completed by automation alone, with a typical turnaround of 36 hours, and that the platform flagged more than 1,000 suspicious references in a single month.
Watch out: Digital ID and DBS checks are sold next to references, and the credit price is quoted rather than listed. The company is based in the UK.
Not the right fit for
- A team that needs a published per check price before talking to sales
- A US buyer who wants a criminal background package as the main product
Xref
Stands out: The same check adds report analytics, sentiment, and fraud detection, and AI Reference Summaries condense the feedback. Xref also says a check can be sent in as little as 30 seconds.
Watch out: Starter caps turnover at 25 candidate profiles a year, so volume hiring outgrows it fast. Pulse surveys, exit surveys and a background check marketplace sit on the same platform, so a reference only buyer can end up in a wider suite.
Not the right fit for
- A buyer who only needs a criminal background check
- Enterprises over 500 employees that expect a public rate instead of a sales quote