CloudTalk
Stands out: Unlimited US and Canada calling with local numbers in 160-plus countries on a published seat price. HubSpot, Pipedrive, Salesforce, Close, and WhatsApp are named.
Watch out: $25 is Starter on annual billing; Essential is $29 and Expert $49. Preview, power and parallel dialers, branded caller ID and AI conversation intelligence are add-ons, and CRM integrations do not turn on until Essential. Calling is still usage on top.
Not the right fit for
- US-only SMS recruiting
- People who want a CRM included (use Close)
- Buyers who need $9 CRM-plus-dialer
OpenPhone
Stands out: Every plan includes one local or toll-free number per user, US and Canada calling and SMS, voicemail transcripts, the Quo API, and the Sona AI agent with 1,000 automation credits. ChatGPT and Claude MCP is listed on the cloud-VoIP feature page. Capterra (still filed as OpenPhone, titled Quo) is 4.2 from 64 reviews.
Watch out: Monthly Starter is $19, not $15. Business and Scale AI summaries, call analytics, and advanced CRM integrations start at $23/$35 per user per month annual. Extra numbers are $5/month. US texting needs 10DLC registration fees on top.
Not the right fit for
- Global recruiting teams that need non-US/Canada calling as the default
- Enterprises that want a carrier-grade CCaaS with quoted seat minimums