Head to head

Aircall vs Dialpad

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Aircall

Sales-quoted Free trial

Cloud phone system for recruiting and sales call desks, built around CRM connectors. Plans are quote-based with a three-license minimum.

Where Aircall fits

  • Recruiting and SDR teams living in a CRM
  • Agencies on Bullhorn that want a cloud handset
  • Desks that need recording plus CRM logging
  • Companies replacing desk phones with a softphone

Dialpad

Sales-quoted

AI cloud phone and contact-center platform. Pricing is sales-quoted after a demo.

Where Dialpad fits

  • Companies that want calling and contact center in one cloud
  • Support orgs adding AI voice and messaging
  • Sales teams that also take inbound
  • Buyers willing to demo an enterprise phone platform

At a glance

DetailAircallDialpad
Starting priceSales-quotedSales-quoted
Free tier–No–No
Free trialYesNot on record
MCP server–No–No
Public API–No–No
Listed underDialers, Lead generationDialers, Lead generation
Capterra4.2 from 465 reviewsNot enough reviews

Where they pull apart

Aircall

Stands out: Calls log back into HubSpot, Salesforce, Bullhorn, and Slack instead of living in a separate PBX.

Watch out: Plans start at three licenses, and no per-license price is published. AI Voice Agent minutes beyond the included bundle are consumption.

Not the right fit for

  • Solo recruiters who want a cheap power dialer
  • Teams that need LinkedIn sequencing more than voice

Dialpad

Stands out: One vendor for business calling, contact center, and AI voice, aimed at sales and support together.

Watch out: Pricing is sales-quoted. Buying is a demo and quote. This is heavier than a $20 power dialer.

Not the right fit for

  • Recruiters who only need a staffing dialer
  • Buyers who need a published starter seat price

Pros and cons

Aircall

  • Named CRM and ATS connectors including HubSpot, Salesforce, and Bullhorn
  • Softphone and recording without running a PBX
  • AI summaries plus a small included Voice Agent minute bundle
  • No public per-license dollar amount
  • Three-license minimum on every plan
  • Voice-agent minutes beyond the included bundle are extra

Dialpad

  • Calling and contact center in one cloud
  • AI voice features in the product family
  • Fits sales and support together
  • No public rate card
  • Heavier than a power dialer
  • Demo and quote to buy

What each one costs

Aircall

Sales-quoted

Confirm current pricing on the vendor site.

Checked 17 Sep 2026

Dialpad

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Buying is a demo and quote. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Can you try Aircall or Dialpad for free?
Neither carries a free tier on our listing. Aircall offers a free trial.

Not the pair you wanted?

All Aircall alternatives All Dialpad alternatives Every Dialers tool

Editorial listings, never paid rankings. Prices checked 17 Sep 2026. Confirm current terms on the vendor site. Spot an error?