SmartSearch

Cleveland staffing ATS and CRM with AI Smart matching, onboarding and vendor management, sold by quote.

Quote-based pricing 4.5 on Capterra

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Bottom line

Staffing ATS and CRM from Cleveland, Ohio for recruiting firms across education, construction, corporate, executive search and RPO, with AI Smart matching, onboarding and vendor management in one system. SmartSearch does not publish prices and sells through a demo request, and it is rated 4.5 on Capterra across 53 reviews.

Stands out for: AI Smart matches candidates on skills, prior behavior and historical hiring patterns, alongside resume parsing and intelligent candidate scoring. The company cites over 38 years of client work, and teams export jobs through eQuest and text or call with RingCentral.

Watch out for: There is no public price, so budgeting starts with a demo. The SmartSearch name is shared with unrelated products, including a UK background screening brand, and this SmartSearch is the Cleveland staffing system at smartsearchinc.com.

Overview

SmartSearch is an all-in-one recruitment system for staffing teams, based at 1220 West 6th St in Cleveland, Ohio. It covers ATS, a hiring manager portal, onboarding, reporting, CRM and vendor management, and the company cites over 38 years of client work.

AI Smart matches candidates on skills, prior behavior and historical hiring patterns. Advanced resume parsing, intelligent candidate scoring, workflow triggers and pipeline dashboards complete the AI toolkit.

Teams can order background screenings, export jobs through eQuest, and text or call candidates with RingCentral, and an Open API supports custom work. Beyond general staffing, SmartSearch serves education staffing, construction staffing, corporate recruiting, executive search and RPO.

SmartSearch does not publish prices. Buyers request a demo online or call sales at (216) 255-5428 to get a quote.

Who it's for

Best for

  • US staffing and recruiting firms
  • Education and construction staffing desks
  • Teams wanting matching and onboarding together

Not ideal for

  • Buyers who need a public seat price
  • Teams seeking UK background screening
  • Developers wanting published API docs

Key features

AI Smart matching. Matches candidates on skills, prior behavior and historical hiring patterns, with intelligent candidate scoring.

Resume parsing. Advanced parsing turns resumes into searchable records, with workflow triggers and pipeline dashboards.

Staffing CRM. CRM, a hiring manager portal, onboarding and vendor management sit in the same system.

Integrations. Export jobs through eQuest, text or call candidates with RingCentral, order background screenings, and use the Open API for custom work.

AI features

What the AI doesPlan

Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.

Pricing

Starting price Quote-based
Free tier –

SmartSearch does not publish prices. Buyers request a demo online or call sales at (216) 255-5428 to get a quote. Confirm current terms on the vendor site.

Checked 27 Sep 2026. Vendors change prices without notice.

See current pricing on SmartSearch (opens in a new tab)

Is SmartSearch expensive?

SmartSearch does not publish a price. It is one of 97 quote-based tools among the 190 ATS tools in our directory. 21 have a free tier, and those with a public price typically start around $83 a month.

  • 97 quote-based
  • 21 free tier
  • 76 public price

Worked out automatically from every ATS listing, so it updates as the directory changes.

Pros and cons

Pros

  • AI Smart matching on skills and hiring patterns
  • CRM, onboarding and vendor management included
  • Rated 4.5 on Capterra across 53 reviews

Cons

  • No public price
  • Open API without published documentation
  • Name shared with unrelated SmartSearch brands

Integrations

eQuest RingCentral

From the vendor's own site (opens in a new tab).

See every recruiting tool that works with SmartSearch, with a source link for each connector.

What's new at SmartSearch

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How SmartSearch compares

See all SmartSearch alternatives, with what each one does differently and a head to head for every pairing.

ToolFree tierFromMCPAPICompare
SmartSearch (this tool) –Quote-based––
CEIPAL CEIPAL is a US staffing ATS with public pricing, while SmartSearch sells only through a demo. –Sales-quoted–✓ Compare
Bullhorn Bullhorn is a broad staffing suite, while SmartSearch centers on AI Smart matching in one configurable system. –$99/user/mo–✓ Compare
Crelate Crelate is a staffing CRM and ATS with a public buying path, while SmartSearch lists no price. –$85/user/mo–✓ Compare
CEIPAL

Sales-quoted API

CEIPAL is a US staffing ATS with public pricing, while SmartSearch sells only through a demo.

Bullhorn

$99/user/mo API

Bullhorn is a broad staffing suite, while SmartSearch centers on AI Smart matching in one configurable system.

Crelate

$85/user/mo API

Crelate is a staffing CRM and ATS with a public buying path, while SmartSearch lists no price.

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Frequently asked questions

What is SmartSearch?
Cleveland staffing ATS and CRM with AI Smart matching, onboarding and vendor management, sold by quote. SmartSearch is an all-in-one staffing ATS and CRM from Cleveland, Ohio, used by staffing and recruiting firms in education, construction, corporate hiring, executive search and RPO. SmartSearch is listed under ATS and CRM in the Work Insiders directory.
Is SmartSearch free?
No. SmartSearch is priced by quote — contact their sales team for pricing.
Does SmartSearch have an MCP server or API?
No. SmartSearch does not currently list an MCP server or a public API.
What are alternatives to SmartSearch?
SmartSearch alternatives worth comparing are CEIPAL, Bullhorn and Crelate. The comparison table above shows free tier, starting price, MCP and API side by side.