Mercury xRM
Staffing CRM and ATS on Microsoft Dynamics 365 with Copilot and back office, sold by quote via a live demo.
Quote-based pricing
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Bottom line
Recruitment CRM and ATS from Mercury xRM Ltd, built on Microsoft Dynamics 365 for staffing firms already on Microsoft, covering candidates, clients, placements and back office. It is sold by quote through a live demo, and the Microsoft licenses underneath are a separate cost.
Stands out for: Microsoft Copilot runs natively through Dynamics 365 and the Power Platform, and Mercury AI turns call audio into vacancy records and job ads. Mercury says its US clients fill roles in 19.9 days against a 36.5 day industry average.
Watch out for: It is not the Mercury business bank at mercury.com, and it depends on the Microsoft Dynamics stack. Mercury publishes no license fee, and the Microsoft licenses underneath are a separate cost it does not price.
Overview
Mercury is a staffing platform from Mercury xRM Ltd that combines CRM, ATS, automation, AI and analytics on Microsoft Dynamics 365. Offices include Coleshill and London in the UK, Boston in the US, and Sydney.
Sales and Recruiting is one CRM and ATS for candidates, clients, vacancies and placements. Mercury says its US clients fill roles 18 percent faster, in 19.9 days against an industry average of 36.5, and cites up to a 40 percent reduction in admin time.
AI includes Microsoft Copilot inside Dynamics 365 and the Power Platform, plus Mercury AI that turns calls into vacancy records and job ads. Middle and back office covers perm, contract and fixed-term placements through timesheets and invoicing, and the platform works alongside Teams and Outlook.
Mercury is sold by quote. Buyers book a live demo to get pricing, and Microsoft licenses for Dynamics 365 are a separate cost.
Who it's for
Best for
- Staffing firms already on Microsoft 365
- Agencies wanting CRM, ATS and back office together
- Recruitment groups in the US, UK and Australia
Not ideal for
- Teams wanting a simple per-seat price
- Firms avoiding the Microsoft Dynamics stack
- Buyers looking for the Mercury business bank
Key features
Sales and Recruiting. One CRM and ATS on Dynamics 365 for candidates, clients, vacancies and placements.
Copilot and Mercury AI. Microsoft Copilot runs natively in the platform, and Mercury AI turns call audio into vacancy records and job ads.
Middle and back office. Perm, contract and fixed-term placements flow through to timesheets and invoicing.
Microsoft workspace. Recruiters work alongside Teams, Outlook and the Power Platform.
AI features
| What the AI does | Plan |
|---|---|
Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.
Pricing
Mercury does not publish a license price. Buyers book a live demo of the CRM, ATS, automation, middle and back office, and analytics to get a quote. Microsoft licenses for Dynamics 365 are a separate cost. Confirm current terms on the vendor site.
Checked 27 Sep 2026. Vendors change prices without notice.
Is Mercury xRM expensive?
Mercury xRM does not publish a price. It is one of 97 quote-based tools among the 190 ATS tools in our directory. 21 have a free tier, and those with a public price typically start around $83 a month.
- 97 quote-based
- 21 free tier
- 76 public price
Worked out automatically from every ATS listing, so it updates as the directory changes.
Pros and cons
Pros
- Copilot built into recruiting workflows
- Back office for perm and contract placements
- Teams and Outlook in the same platform
Cons
- No public license price
- Requires the Microsoft Dynamics stack
- Microsoft licensing is an extra cost
Integrations
Microsoft Dynamics 365 Microsoft Teams Microsoft Copilot Power Platform
See every recruiting tool that works with Mercury xRM, with a source link for each connector.
What's new at Mercury xRM
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How Mercury xRM compares
See all Mercury xRM alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| Mercury xRM (this tool) | – | Quote-based | – | – | |
| | – | $99/user/mo | – | ✓ | Compare |
| | – | £85/user/mo | – | ✓ | Compare |
| | – | Quote-based | – | ✓ | Compare |
$99/user/mo API
Bullhorn is a purpose-built staffing system, while Mercury runs on Microsoft Dynamics 365 with Copilot built in.
£85/user/mo API
Vincere is a browser agency CRM with no Dynamics 365 license needed, while Mercury lives inside the Microsoft stack.
Quote-based API
JobAdder is a lighter cloud agency ATS, while Mercury adds middle and back office for contract placements.
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