Head to head

Dialpad vs JustCall

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Dialpad

Sales-quoted

AI cloud phone and contact-center platform. Pricing is sales-quoted after a demo.

Where Dialpad fits

  • Companies that want calling and contact center in one cloud
  • Support orgs adding AI voice and messaging
  • Sales teams that also take inbound
  • Buyers willing to demo an enterprise phone platform

JustCall

$29/user/mo 14 day free trial

Cloud phone, SMS and AI voice for sales and support teams. Team is $29/user/mo billed annually, two-user minimum.

Where JustCall fits

  • SMB sales and support teams that want calling plus SMS
  • Desks already on HubSpot, Salesforce or Pipedrive
  • Teams that want a power dialer on Pro
  • Managers who want AI call scoring on Pro Plus

At a glance

DetailDialpadJustCall
Starting priceSales-quoted$29/user/mo
Free tier–No–No
Free trialNot on record14 day free trial
MCP server–No✓Yes
Public API–No✓Yes
Listed underDialers, Lead generationDialers, Lead generation
CapterraNot enough reviews4.1 from 225 reviews

Where they pull apart

Dialpad

Stands out: One vendor for business calling, contact center, and AI voice, aimed at sales and support together.

Watch out: Pricing is sales-quoted. Buying is a demo and quote. This is heavier than a $20 power dialer.

Not the right fit for

  • Recruiters who only need a staffing dialer
  • Buyers who need a published starter seat price

JustCall

Stands out: Calling, SMS and CRM logging on Team, a power dialer on Pro, AI coaching on Pro Plus, and a hosted MCP server.

Watch out: Two-user minimum, so Team starts at $58/mo. The AI Voice Agent is a separate per-minute add-on, and the power dialer starts on Pro.

Not the right fit for

  • Solo users (two-license minimum)
  • Buyers who need AI coaching on the cheapest plan

Pros and cons

Dialpad

  • Calling and contact center in one cloud
  • AI voice features in the product family
  • Fits sales and support together
  • No public rate card
  • Heavier than a power dialer
  • Demo and quote to buy

JustCall

  • 14-day free trial
  • API access on every plan
  • AI scoring and coaching on Pro Plus
  • Two-user minimum on self-serve plans
  • Power dialer and Salesforce CTI start on Pro
  • AI Voice Agent is a metered add-on

What each one costs

Dialpad

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Buying is a demo and quote. Confirm current terms on the vendor site.

Checked 19 Sep 2026

JustCall

$29/user/mo

Team is $29/user/mo, Pro $49 and Pro Plus $89, all billed annually with a two-user minimum. Business is quoted from 10 licenses, and the AI Voice Agent is a per-minute add-on down to $0.15/min at volume. A 14-day free trial is available. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Can you try Dialpad or JustCall for free?
Neither carries a free tier on our listing. JustCall offers a 14 day free trial.
Does Dialpad or JustCall have an MCP server?
JustCall ships a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

All Dialpad alternatives All JustCall alternatives Every Dialers tool

Editorial listings, never paid rankings. Prices checked 19 Sep 2026. Confirm current terms on the vendor site. Spot an error?