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Stands out: Calling inside the CRM (not a bolted-on dialer), plus WhatsApp, Calendly, HubSpot, and a first-party MCP.
Watch out: Phone lines are $1/line/month, which is not the CRM seat. Solo annual is $9/user. Calling is usage-based on top.
Not the right fit for
- Enterprises standardised on Salesforce
- People who only need SMS
- Buyers who need a sub-$9 seat
KrispCall
Stands out: Every plan includes one free US, UK, or CA number per user plus HubSpot, Salesforce, Zapier, Pipedrive, Intercom, Slack, Zoho, and monday.com among 100+ integrations.
Watch out: Starter is capped at 5 users. API and webhook access is listed as Coming Soon. The 14-day refund is a money-back window on the subscription, not a free trial, and usage add-ons are non-refundable.
Not the right fit for
- Contact centers that need a public API today rather than Coming Soon
- Buyers who want unlimited seats on the cheapest Starter tier