Close
Stands out: Calling inside the CRM (not a bolted-on dialer), plus WhatsApp, Calendly, HubSpot, and a first-party MCP.
Watch out: Phone lines are $1/line/month, which is not the CRM seat. Solo annual is $9/user. Calling is usage-based on top.
Not the right fit for
- Enterprises standardised on Salesforce
- People who only need SMS
- Buyers who need a sub-$9 seat
CloudTalk
Stands out: Unlimited US and Canada calling with local numbers in 160-plus countries on a published seat price. HubSpot, Pipedrive, Salesforce, Close, and WhatsApp are named.
Watch out: $25 is Starter on annual billing; Essential is $29 and Expert $49. Preview, power and parallel dialers, branded caller ID and AI conversation intelligence are add-ons, and CRM integrations do not turn on until Essential. Calling is still usage on top.
Not the right fit for
- US-only SMS recruiting
- People who want a CRM included (use Close)
- Buyers who need $9 CRM-plus-dialer