ContactMonkey
Build, send and track internal emails and newsletters from Outlook or Gmail, with AI drafting, pre-send checks and segmented analytics.
Quote-based pricing API
Visit ContactMonkey (opens in a new tab) Follow ContactMonkey updates
Bottom line
Internal communications software for HR and comms teams that send employee emails and newsletters from Outlook or Gmail. It adds a branded drag-and-drop builder, AI drafting and pre-send checks, surveys and segmented analytics on top of the inbox you already use. All plans are quoted, based on list size.
Stands out for: It works inside Outlook and Gmail rather than replacing them, so emails arrive from a familiar sender and employees need no app or login. The AI tools are aimed at mistakes: ConfidenceCheck catches broken links, typos and placeholders before a send, and you can edit links and resend to non-openers after sending.
Watch out for: No prices are published, so you cannot compare cost without a sales call. SMS, branded pages, external sending and HRIS sync on the lower plans are paid add-ons, and the Analytics API is Enterprise only. It is built for communicating with existing employees, not for candidates.
Overview
ContactMonkey is an internal communications platform used by more than 1,000 organisations. Comms and HR teams design employee emails and newsletters in a drag-and-drop builder and send them through their own Outlook or Gmail account, so messages come from a known sender rather than a marketing platform.
Content can be targeted by department, role, location or seniority, with dynamic blocks that show different sections to different groups and automatic translations for multilingual workforces. Emails can also be published to Microsoft Teams and SharePoint, turned into branded web pages, or sent by two-way SMS for urgent updates.
AI features include CoAuthor, which drafts and designs an on-brand email from a prompt, ConfidenceCheck, which reviews each email for errors and accessibility issues before it sends, Audience Preview, which gives pre-send feedback from AI personas based on your audience, and an Insights Assistant that answers questions about campaign performance in plain language.
Analytics cover opens, clicks, read time and click maps, broken down by segment, and surveys, eNPS and event registrations can be embedded in emails. It syncs employee lists from Workday, BambooHR, ADP, Dayforce and 80+ other HRIS platforms, and is SOC 2 Type II compliant with SSO and data residency in the US, EU, Canada and APAC.
Pricing is quote-based across three plans, Launch, Grow and Enterprise, set by list size and sender seats, with several features sold as add-ons.
Who it's for
Best for
- HR and internal comms teams sending regular employee newsletters
- Companies on Microsoft 365 that want to send from Outlook
- Organisations that need to prove read rates to leadership
- Firms with large deskless or multilingual workforces
Not ideal for
- Recruiters emailing candidates or prospects
- Small teams that just want a free newsletter template
Key features
Send from your inbox. Build and send employee emails and newsletters directly from Outlook or Gmail, then share them to Microsoft Teams and SharePoint.
Drag-and-drop builder. On-brand templates, dynamic content blocks for different groups and automatic multi-language versions.
AI drafting and checks. CoAuthor drafts and designs emails from a prompt, and ConfidenceCheck flags broken links, typos and accessibility issues before you send.
Segmented analytics. Opens, clicks, read time and click maps by department, location or role, with an Analytics API for Power BI and Tableau on Enterprise.
AI features
| What the AI does | Plan |
|---|---|
| Drafts and designs an on-brand email from a prompt (CoAuthor) | |
| Checks each email for broken links, typos and accessibility before sending (ConfidenceCheck) | |
| Gives pre-send feedback from AI personas based on your audience (Audience Preview) | Enterprise Add-on |
| Answers questions about campaign performance in plain language (Insights Assistant) |
Only features named in the vendor's own documentation. Anything sold separately is marked as an add-on.
Pricing
ContactMonkey publishes no prices. Its three plans, Launch, Grow and Enterprise, are quoted after a short discovery call, based on your employee list size and channels; pricing is set by sender seats, and employees who receive emails never need an account. Launch covers branded emails, core analytics and surveys; Grow adds segmentation, dynamic content, translations and Teams and SharePoint publishing; Enterprise adds the Analytics API, HRIS sync and timezone sending. Two-way SMS, Pages, external sending, the Quality Agent and HRIS integrations on lower plans are add-ons. Confirm current terms on the vendor site.
Checked 13 Oct 2026. Vendors change prices without notice.
Is ContactMonkey expensive?
ContactMonkey does not publish a price. It is one of 15 quote-based tools among the 18 internal communications tools in our directory. 1 have a free tier, and those with a public price typically start around $29 a month.
- 15 quote-based
- 1 free tier
- 4 public price
Worked out automatically from every internal communications listing, so it updates as the directory changes.
Pros and cons
Pros
- Sends from your own Outlook or Gmail
- AI pre-send checks catch errors
- Segmented analytics and embedded surveys
Cons
- No published prices
- SMS, pages and HRIS sync are add-ons on lower plans
- Analytics API only on Enterprise
Integrations
Outlook Gmail Microsoft Teams SharePoint Workday BambooHR ADP Canva
What's new at ContactMonkey
No updates logged yet. Follow ContactMonkey and we will email you when it announces something new or its starting price changes.
Follow ContactMonkey
Get an email when ContactMonkey ships a new feature, posts release notes or changes its starting price. Only when something changes, and you can stop in one click.
How ContactMonkey compares
See all ContactMonkey alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| ContactMonkey (this tool) | – | Quote-based | – | ✓ | |
| | – | Sales-quoted | – | ✓ | Compare |
| | – | Sales-quoted | – | – | Compare |
| | – | Sales-quoted | – | – | Compare |
| | – | Sales-quoted | – | ✓ | Compare |
Sales-quoted API
Enterprise employee communications across email, digital signage and a frontline app, also sold by quote.
Sales-quoted
An employee app and intranet with email, better for reaching frontline staff without company email.
Sales-quoted
Combines an intranet and internal comms with employee advocacy for sharing company news externally.
Sales-quoted API
An intranet-led employee experience platform with internal comms and frontline mobile access.
Your next step
Shortlisting ContactMonkey?
Still deciding? Ask an AI assistant about ContactMonkey.
ChatGPT (opens in a new tab)Claude (opens in a new tab)Grok (opens in a new tab)