7shifts
Stands out: A kitchen-and-FOH scheduler with POS hooks and a genuine free Comp tier, then location-priced paid plans rather than per-user WFM seats.
Watch out: Time tracking, payroll ($39.99/location/mo plus $6/employee paid), tip management, tasks, and onboarding are add-ons or higher plans. AI course-building is on Pro and Premium only.
Not the right fit for
- Non-restaurant hourly work (use Deputy or When I Work)
- Enterprises that need a full HRIS
- Buyers who thought the free plan included time clocks and payroll
Planday
Stands out: Approved hours export into Xero, QuickBooks Online, Sage 50, Paychex, and TriNet. Auto-schedule and planning metrics sit on higher plans.
Watch out: Xero retired Planday in Australia in 2024 and pointed those customers to Deputy. US buyers should treat this as a Europe and UK product rather than a public USD rate card.
Not the right fit for
- Australian employers (product retired there in 2024)
- US enterprises that need UKG-class forecasting and union rules