Head to head

Moveworks vs Workativ

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Moveworks

Sales-quoted

Moveworks is still sold as Moveworks after ServiceNow completed its acquisition on December 15, 2025. It is an enterprise employee assistant that answers and completes HR and IT requests in Slack, Teams, and the web. Pricing is quote-only.

Where Moveworks fits

  • Global enterprises that want an employee assistant across HR and IT in Slack and Teams
  • ServiceNow shops that want the Moveworks front door on top of Now workflows
  • Companies that will deploy to every employee, not a pilot queue
  • IT and HR shared services drowning in repetitive tickets

Workativ

$99/mo

Workativ is an AI help desk for HR and IT questions that live in Slack or Microsoft Teams. The AI-agent pricing page starts at Starter $99 per month (200 chat sessions, 1 agent). Business is $349 per month. Yearly billing saves 15 percent.

Where Workativ fits

  • SMB and mid-market HR or IT teams that want a Slack or Teams agent at $99/mo
  • Companies that will grow into Business at $349/mo for 500 sessions and 2 agents
  • Teams that prefer session caps over per-employee billing
  • Ops leaders who need live-agent handoff without standing up ServiceNow

At a glance

DetailMoveworksWorkativ
Starting priceSales-quoted$99/mo
Free tier–No–No
MCP server–No–No
Public API–No–No
Listed underHR help deskHR help desk

Where they pull apart

Moveworks

Stands out: The assistant plus a Reasoning Engine sit in front of enterprise systems, with Agent Studio for building agentic workflows. The vendor cites 5.5 million employee users and ~90 percent of customers deploying to 100 percent of employees.

Watch out: The commercial path is now a ServiceNow conversation as well as a Moveworks one. There is no public PEPM. Implementation is an enterprise program, not a $99/mo agent.

Not the right fit for

  • SMBs that want Workativ's $99/mo session SKU
  • Teams that refuse a quote-led enterprise rollout

Workativ

Stands out: Session-based pricing with no per-user fees, so the whole company can talk to the agent. Starter is a published $99/mo proof-of-concept SKU, unusual in this category.

Watch out: Starter caps you at 200 AI chat sessions, 1 agent, 2 actions, 1 live agent, and 30 days of data retention. Business lifts that to 500 sessions, 2 agents, 5 actions, and 3 live agents. Enterprise is custom.

Not the right fit for

  • Enterprises that need a quote-only HRSD suite on top of Workday
  • Buyers who need unlimited sessions on the cheapest card

Pros and cons

Moveworks

  • Still sold as Moveworks after the December 2025 ServiceNow close
  • Designed for 100 percent employee deployment, not a help-desk sidecar
  • Slack, Teams, and web as the front door into HR and IT systems
  • No public price. Expect an enterprise ACV conversation
  • Implementation is a program, not a self-serve agent
  • ServiceNow ownership may matter if you are not in that ecosystem

Workativ

  • Published Starter at $99/mo with no per-user fee
  • Business at $349/mo is still a flat session SKU rather than PEPM
  • Slack and Teams deployment without buying a full ITSM
  • 200 sessions on Starter will not cover a busy 500-person HR inbox
  • Capterra has only 4 reviews
  • Enterprise connectors and extra sessions leave the public table

What each one costs

Moveworks

Sales-quoted

Moveworks does not publish a rate card. The enterprise assistant is sold through sales, including alongside ServiceNow packaging after the December 2025 acquisition. Commercials are quoted. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Workativ

$99/mo

Starter is $99 per month for 200 AI chat sessions, 1 AI agent, 2 actions, and 1 live agent. Business is $349 per month for 500 sessions, 2 agents, 5 actions, and 3 live agents. Yearly billing saves 15 percent. Enterprise is custom. Pricing is session-based with no per-user fees. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Can you try Moveworks or Workativ for free?
Neither carries a free tier on our listing.

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Editorial listings, never paid rankings. Prices checked 19 Sep 2026. Confirm current terms on the vendor site. Spot an error?