Head to head

Moveworks vs Staffbase

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Moveworks

Sales-quoted

Moveworks is still sold as Moveworks after ServiceNow completed its acquisition on December 15, 2025. It is an enterprise employee assistant that answers and completes HR and IT requests in Slack, Teams, and the web. Pricing is quote-only.

Where Moveworks fits

  • Global enterprises that want an employee assistant across HR and IT in Slack and Teams
  • ServiceNow shops that want the Moveworks front door on top of Now workflows
  • Companies that will deploy to every employee, not a pilot queue
  • IT and HR shared services drowning in repetitive tickets

Staffbase

Sales-quoted

Enterprise employee app, intranet, email, and SMS for desk and frontline workers. Staffbase says there is no generic price list because no two workforces look alike.

Where Staffbase fits

  • Enterprises with mixed desk and frontline populations (retail, logistics, manufacturing)
  • Internal comms teams that need app, intranet, email, SMS, and digital signage in one vendor
  • Global employers that need 75-plus language targeting
  • HR and IT partners already on Microsoft 365 who want that as a front door

At a glance

DetailMoveworksStaffbase
Starting priceSales-quotedSales-quoted
Free tier–No–No
MCP server–No–No
Public API–No–No
Listed underHR help deskInternal communications
CapterraNot enough reviews4.7 from 80 reviews

Where they pull apart

Moveworks

Stands out: The assistant plus a Reasoning Engine sit in front of enterprise systems, with Agent Studio for building agentic workflows. The vendor cites 5.5 million employee users and ~90 percent of customers deploying to 100 percent of employees.

Watch out: The commercial path is now a ServiceNow conversation as well as a Moveworks one. There is no public PEPM. Implementation is an enterprise program, not a $99/mo agent.

Not the right fit for

  • SMBs that want Workativ's $99/mo session SKU
  • Teams that refuse a quote-led enterprise rollout

Staffbase

Stands out: The vendor sells dedicated frontline pricing so you are not forced to pay full desk-worker licenses for shop-floor employees, and it claims 75-plus languages plus 16 million employees connected.

Watch out: staffbase.com/pricing is Get a quote. Typical go-live is quoted around 90 days, so this is a communications program, not a Slack install.

Not the right fit for

  • Startups that only needed Slack
  • Buyers who need a printed per-user price before a 48-hour sales call

Pros and cons

Moveworks

  • Still sold as Moveworks after the December 2025 ServiceNow close
  • Designed for 100 percent employee deployment, not a help-desk sidecar
  • Slack, Teams, and web as the front door into HR and IT systems
  • No public price. Expect an enterprise ACV conversation
  • Implementation is a program, not a self-serve agent
  • ServiceNow ownership may matter if you are not in that ecosystem

Staffbase

  • Frontline-specific licensing instead of one PEPM for every badge type
  • App, intranet, email, SMS, and signage in one platform
  • Capterra 4.7 from 80 reviews
  • No generic price list. Every deal is scoped
  • Go-live is typically months, not a weekend
  • Unused licenses can still consume quota, per reviewer notes

What each one costs

Moveworks

Sales-quoted

Moveworks does not publish a rate card. The enterprise assistant is sold through sales, including alongside ServiceNow packaging after the December 2025 acquisition. Commercials are quoted. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Staffbase

Sales-quoted

Staffbase does not publish a generic price list. Quotes are tailored to desk versus frontline populations, channels (app, intranet, email, SMS, signage), and configuration. Frontline-specific pricing is offered so non-desk workers are not billed like office licenses. Typical branded go-live is described as about 90 days. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Can you try Moveworks or Staffbase for free?
Neither carries a free tier on our listing.

Not the pair you wanted?

All Moveworks alternatives All Staffbase alternatives Every HR help desk tool

Editorial listings, never paid rankings. Prices checked 19 Sep 2026. Confirm current terms on the vendor site. Spot an error?