Compare/Head to head

PowerDMS vs UKG HR Service Delivery

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

PowerDMS

Sales-quoted Free trial

PowerDMS by NEOGOV is policy acknowledgement, training, and accreditation software aimed at public-safety agencies. Quotes are built around agency size and which products you take.

Where PowerDMS fits

  • Police, fire, and sheriff offices that need signed policy acknowledgement with an audit trail
  • Agencies running CALEA or similar accreditation that want standards mapped to proofs
  • Public-safety training units that want tests and acknowledgements next to the policy library
  • Departments already in the NEOGOV hiring and HR stack

UKG HR Service Delivery, formerly PeopleDoc, is UKG's HR ticketing and employee-document portal (People Assist and Document Manager). It is still documented and sold. Plans are sales-quoted.

Where UKG HR Service Delivery fits

  • Enterprises already on UKG that want HR cases and employee files in the same family
  • Global HR ops that need document retention across 40-plus countries
  • Teams replacing shared inboxes with People Assist knowledge base and SLA dashboards
  • IT groups that will use the HRSD REST API and webhooks

At a glance

DetailPowerDMSUKG HR Service Delivery
Starting priceSales-quotedSales-quoted
Free tier–No–No
Free trialYesNot on record
MCP server–No–No
Public API–No–No
Listed underHR complianceHR help desk
Capterra4.7 from 517 reviewsNot enough reviews

Where they pull apart

PowerDMS

Stands out: You do not have to buy the whole platform. Agencies can start with policy, then add accreditation, training, wellness, or scheduling modules as they grow.

Watch out: simplify.powerdms.com/powerdms-pricing is a requirements form. A specialist builds a custom quote from product mix and FTE count, so two agencies of the same size can still pay differently.

Not the right fit for

  • Private-sector HR teams that only need a simple employee handbook portal
  • Buyers who need a printed per-user SaaS price on the marketing site

UKG HR Service Delivery

Stands out: UKG still publishes HR Service Delivery REST API v3 and v2 docs, including people-doc.com API hosts, so this is a live product line rather than a dead brand page.

Watch out: The older product URL no longer resolves. The live feature page is under /products/features/hr-service-delivery. Budget work still goes through UKG sales, not a public PEPM.

Not the right fit for

  • SMBs that need a $5/employee benefits cart
  • ER investigators who actually needed HR Acuity case files, not HR tickets

Pros and cons

PowerDMS

  • Policy, accreditation, and training in a stack built for public safety
  • Modular buying so you are not forced into the full platform on day one
  • Capterra 4.7 from 517 reviews, a deep public-safety user base
  • No public commercial price list. Quotes follow FTE count and product mix
  • Corporate HR teams may find the agency workflow heavier than a handbook tool
  • Add-on products (scheduling, time, recall) are licensed separately in contract price books

UKG HR Service Delivery

  • People Assist plus Document Manager in one HRSD family
  • Current REST API v3/v2 documentation, including webhooks
  • Global document-retention story across 40-plus countries
  • No public rate card. UKG quotes the modules
  • The older product URL no longer resolves, which confuses buyers
  • Capterra's PeopleDoc listing has only four reviews

What each one costs

PowerDMS

Sales-quoted

PowerDMS by NEOGOV prices from agency size and the products you choose (policy, accreditation, training, and related modules). You can start with a subset of the platform. The public pricing page is a quote request, not a per-user grid. A trial is listed on Capterra without a printed day count. Confirm current terms on the vendor site.

Checked 4 Nov 2026

UKG HR Service Delivery

Sales-quoted

UKG HR Service Delivery (People Assist and Document Manager, formerly PeopleDoc) is quoted by UKG. There is no public per-employee grid. Current product copy lives on the HR service delivery feature page. A REST API is documented for the HRSD product line. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Can you try PowerDMS or UKG HR Service Delivery for free?
Neither carries a free tier on our listing. PowerDMS offers a free trial.

Not the pair you wanted?

All PowerDMS alternatives All UKG HR Service Delivery alternatives Every HR compliance tool

Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?