Compare/Head to head

Gong vs Outreach

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Gong

Sales-quoted

Revenue AI that records and analyzes customer calls for sales and CS teams. Quote-based: per-user licenses plus a platform fee.

Where Gong fits

  • Sales teams that want call recording, coaching and deal warnings
  • Revenue leaders who already live in a major CRM
  • Enablement teams building call libraries and scorecards
  • CS teams reviewing customer conversations after handoff

Outreach

Sales-quoted

Enterprise sales-engagement and AI-agent platform. Pricing is quote-based: seats plus AI-credit consumption.

Where Outreach fits

  • Enterprise revenue teams
  • Recruiting orgs already standardised on Outreach for TA outbound
  • Leaders who want forecasting and coaching with sequences
  • Companies replacing a pile of sequencers with one vendor

At a glance

DetailGongOutreach
Starting priceSales-quotedSales-quoted
Free tier–No–No
MCP server✓Yes✓Yes
Public API✓Yes✓Yes
Listed underAI note takers, Lead generation, CRMLinkedIn, Outreach
Capterra4.8 from 561 reviews4.4 from 311 reviews

Where they pull apart

Gong

Stands out: Captures calls from web meetings, dialers and phones into one deal timeline, with a hosted MCP server for AI assistants.

Watch out: No public seat price. The platform fee scales with how many users you support. Built for GTM teams, not recruiting ops.

Not the right fit for

  • SMBs that need a published per-seat checkout
  • Recruiting teams looking for an ATS or sourcing tool

Outreach

Stands out: The grown-up sequencer: pipeline, forecasting, conversation intelligence, and agents on one enterprise agreement, with MCP.

Watch out: There is no self-serve pricing. You buy seats plus AI credits, so a recruiting team using it as a mail-merge will still sit on an enterprise sales contract.

Not the right fit for

  • SMB recruiters who wanted Instantly or Smartlead prices
  • Teams that only need LinkedIn automation
  • Buyers who require a published per-seat number

Pros and cons

Gong

  • Call recording, transcripts and coaching in one
  • Stack integrations included in the quote
  • Public API and hosted MCP server
  • Quote-only, no public seat price
  • Platform fee grows with the user count
  • Not built for recruiting teams

Outreach

  • Enterprise sequencer plus pipeline and CI in one suite
  • MCP and API available
  • Flexible packaging so AI usage is not only a seat tax
  • Quote-only, seats plus AI credits
  • Overkill for a recruiting mailbox farm
  • Minimums and professional services are the real start

What each one costs

Gong

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Licenses are priced per user plus a platform fee based on the number of users, and integrating your existing tech stack is included. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Outreach

Sales-quoted

Sales-quoted. The vendor pricing page asks you to reach out for custom pricing based on your team's needs, with no published plan prices. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Can you try Gong or Outreach for free?
Neither carries a free tier on our listing.
Does Gong or Outreach have an MCP server?
Gong and Outreach ship a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

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Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?