Compare/Head to head

Gong vs JustCall

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Gong

Sales-quoted

Revenue AI that records and analyzes customer calls for sales and CS teams. Quote-based: per-user licenses plus a platform fee.

Where Gong fits

  • Sales teams that want call recording, coaching and deal warnings
  • Revenue leaders who already live in a major CRM
  • Enablement teams building call libraries and scorecards
  • CS teams reviewing customer conversations after handoff

JustCall

$29/user/mo 14 day free trial

Cloud phone, SMS and AI voice for sales and support teams. Team is $29/user/mo billed annually, two-user minimum.

Where JustCall fits

  • SMB sales and support teams that want calling plus SMS
  • Desks already on HubSpot, Salesforce or Pipedrive
  • Teams that want a power dialer on Pro
  • Managers who want AI call scoring on Pro Plus

At a glance

DetailGongJustCall
Starting priceSales-quoted$29/user/mo
Free tier–No–No
Free trialNot on record14 day free trial
MCP server✓Yes✓Yes
Public API✓Yes✓Yes
Listed underAI note takers, Lead generation, CRMDialers, Lead generation
Capterra4.8 from 561 reviews4.1 from 225 reviews

Where they pull apart

Gong

Stands out: Captures calls from web meetings, dialers and phones into one deal timeline, with a hosted MCP server for AI assistants.

Watch out: No public seat price. The platform fee scales with how many users you support. Built for GTM teams, not recruiting ops.

Not the right fit for

  • SMBs that need a published per-seat checkout
  • Recruiting teams looking for an ATS or sourcing tool

JustCall

Stands out: Calling, SMS and CRM logging on Team, a power dialer on Pro, AI coaching on Pro Plus, and a hosted MCP server.

Watch out: Two-user minimum, so Team starts at $58/mo. The AI Voice Agent is a separate per-minute add-on, and the power dialer starts on Pro.

Not the right fit for

  • Solo users (two-license minimum)
  • Buyers who need AI coaching on the cheapest plan

Pros and cons

Gong

  • Call recording, transcripts and coaching in one
  • Stack integrations included in the quote
  • Public API and hosted MCP server
  • Quote-only, no public seat price
  • Platform fee grows with the user count
  • Not built for recruiting teams

JustCall

  • 14-day free trial
  • API access on every plan
  • AI scoring and coaching on Pro Plus
  • Two-user minimum on self-serve plans
  • Power dialer and Salesforce CTI start on Pro
  • AI Voice Agent is a metered add-on

What each one costs

Gong

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Licenses are priced per user plus a platform fee based on the number of users, and integrating your existing tech stack is included. Confirm current terms on the vendor site.

Checked 4 Nov 2026

JustCall

$29/user/mo

Team is $29/user/mo, Pro $49 and Pro Plus $89, all billed annually with a two-user minimum. Business is quoted from 10 licenses, and the AI Voice Agent is a per-minute add-on down to $0.15/min at volume. A 14-day free trial is available. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Can you try Gong or JustCall for free?
Neither carries a free tier on our listing. JustCall offers a 14 day free trial.
Does Gong or JustCall have an MCP server?
Gong and JustCall ship a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

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Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?