Compare/Head to head

Dialpad vs RingCentral

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Dialpad

$15/user/mo

AI cloud phone and contact-center platform. Connect Standard starts at $15 per user a month.

Where Dialpad fits

Companies that want calling and contact center in one cloud
Support orgs adding AI voice and messaging
Sales teams that also take inbound
Buyers who want a 14-day free trial first

RingCentral

$20/user/mo 14 day free trial

Business phone, meetings and team messaging (RingEX). Core is $20/user/mo paid annually, with a higher price when paid monthly.

Where RingCentral fits

Companies replacing a PBX with cloud calling and meetings
Teams that want AI assistants connected to calls and texts
Orgs on Microsoft Teams that need a phone layer
Support teams that may add AI Receptionist later

At a glance

Detail	Dialpad	RingCentral
Starting price	$15/user/mo	$20/user/mo
Free tier	–No	–No
Free trial	Not on record	14 day free trial
MCP server	–No	✓Yes
Public API	–No	✓Yes
Listed under	Dialers, Lead generation	Dialers, Lead generation

Where they pull apart

Dialpad

Stands out: One vendor for business calling, contact center, and AI voice, aimed at sales and support together.

Watch out: Sell seats start at $39 and the Support contact center at $89 per user a month. This is heavier than a $20 power dialer.

Not the right fit for

Recruiters who only need a staffing dialer
Buyers who want outbound dialing under $39 a seat

RingCentral

Stands out: LLM plugins and MCP connectors bring calls, texts and chat into ChatGPT and Claude at no extra cost.

Watch out: CRM integrations start on Advanced, not Core. The 14-day trial is for new subscribers and excludes SMS. Taxes and fees are added to list prices.

Not the right fit for

SDR teams that only need a power dialer
Buyers who need CRM integrations on Core

Pros and cons

Dialpad

Calling and contact center in one cloud
AI voice features in the product family
Fits sales and support together

Sell outbound plans start at $39 per user a month
Heavier than a power dialer
Enterprise Connect is quote-based

RingCentral

Published per-user prices for every tier
MCP connectors included at no extra cost
14-day free trial for new subscribers

CRM integrations start on Advanced
Trial excludes SMS
Taxes and fees are added to list prices

What each one costs

Dialpad

$15/user/mo

Dialpad Connect (business phone) is Standard $15 per user a month, Pro $25, and Enterprise on quote. Dialpad Sell (outbound) is Essentials $39, Advanced $59 and Premium $79 per user a month. The Support contact center is Essentials $89, Advanced $119 and Premium $149 per user a month. Monthly and annual billing are offered, with annual discounted; Premium is annual only. AI Agents are sold on conversation-based credits. Connect has a 14-day free trial. Confirm current terms on the vendor site.

Checked 4 Nov 2026

RingCentral

$20/user/mo

RingEX Core is $20 per user a month paid annually, Advanced is $25 and Ultra $35, with a higher price when paid monthly. AI Receptionist starts at $39 and AI conversation insights at $60. A free trial is available to new subscribers, limited to five users and two desk phones, without SMS. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Is Dialpad cheaper than RingCentral?

Dialpad starts lower, at $15/user/mo against $20/user/mo for RingCentral. That is the entry plan on each side, so the real number depends on seats and the tier you land on.

Can you try Dialpad or RingCentral for free?

Neither carries a free tier on our listing. RingCentral offers a 14 day free trial.

Does Dialpad or RingCentral have an MCP server?

RingCentral ships a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

All Dialpad alternatives All RingCentral alternatives Every Dialers tool

Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?