Compare/Head to head

Dialpad vs JustCall

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Dialpad

$15/user/mo

AI cloud phone and contact-center platform. Connect Standard starts at $15 per user a month.

Where Dialpad fits

  • Companies that want calling and contact center in one cloud
  • Support orgs adding AI voice and messaging
  • Sales teams that also take inbound
  • Buyers who want a 14-day free trial first

JustCall

$29/user/mo 14 day free trial

Cloud phone, SMS and AI voice for sales and support teams. Team is $29/user/mo billed annually, two-user minimum.

Where JustCall fits

  • SMB sales and support teams that want calling plus SMS
  • Desks already on HubSpot, Salesforce or Pipedrive
  • Teams that want a power dialer on Pro
  • Managers who want AI call scoring on Pro Plus

At a glance

DetailDialpadJustCall
Starting price$15/user/mo$29/user/mo
Free tier–No–No
Free trialNot on record14 day free trial
MCP server–No✓Yes
Public API–No✓Yes
Listed underDialers, Lead generationDialers, Lead generation
CapterraNot enough reviews4.1 from 225 reviews

Where they pull apart

Dialpad

Stands out: One vendor for business calling, contact center, and AI voice, aimed at sales and support together.

Watch out: Sell seats start at $39 and the Support contact center at $89 per user a month. This is heavier than a $20 power dialer.

Not the right fit for

  • Recruiters who only need a staffing dialer
  • Buyers who want outbound dialing under $39 a seat

JustCall

Stands out: Calling, SMS and CRM logging on Team, a power dialer on Pro, AI coaching on Pro Plus, and a hosted MCP server.

Watch out: Two-user minimum, so Team starts at $58/mo. The AI Voice Agent is a separate per-minute add-on, and the power dialer starts on Pro.

Not the right fit for

  • Solo users (two-license minimum)
  • Buyers who need AI coaching on the cheapest plan

Pros and cons

Dialpad

  • Calling and contact center in one cloud
  • AI voice features in the product family
  • Fits sales and support together
  • Sell outbound plans start at $39 per user a month
  • Heavier than a power dialer
  • Enterprise Connect is quote-based

JustCall

  • 14-day free trial
  • API access on every plan
  • AI scoring and coaching on Pro Plus
  • Two-user minimum on self-serve plans
  • Power dialer and Salesforce CTI start on Pro
  • AI Voice Agent is a metered add-on

What each one costs

Dialpad

$15/user/mo

Dialpad Connect (business phone) is Standard $15 per user a month, Pro $25, and Enterprise on quote. Dialpad Sell (outbound) is Essentials $39, Advanced $59 and Premium $79 per user a month. The Support contact center is Essentials $89, Advanced $119 and Premium $149 per user a month. Monthly and annual billing are offered, with annual discounted; Premium is annual only. AI Agents are sold on conversation-based credits. Connect has a 14-day free trial. Confirm current terms on the vendor site.

Checked 4 Nov 2026

JustCall

$29/user/mo

Team is $29/user/mo, Pro $49 and Pro Plus $89, all billed annually with a two-user minimum. Business is quoted from 10 licenses, and the AI Voice Agent is a per-minute add-on down to $0.15/min at volume. A 14-day free trial is available. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Is Dialpad cheaper than JustCall?
Dialpad starts lower, at $15/user/mo against $29/user/mo for JustCall. That is the entry plan on each side, so the real number depends on seats and the tier you land on.
Can you try Dialpad or JustCall for free?
Neither carries a free tier on our listing. JustCall offers a 14 day free trial.
Does Dialpad or JustCall have an MCP server?
JustCall ships a first party MCP server, so an AI assistant can work the product directly.

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Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?