Compare/Head to head

Aircall vs Five9

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Aircall

$30/license/mo Free trial

Cloud phone system for recruiting and sales call desks, built around CRM connectors. Essentials starts at $30 per license a month billed annually, with a three-license minimum.

Where Aircall fits

  • Recruiting and SDR teams living in a CRM
  • Agencies on Bullhorn that want a cloud handset
  • Desks that need recording plus CRM logging
  • Companies replacing desk phones with a softphone

Five9

$119/seat/mo

Cloud contact center. Digital bundle is $119 per seat per month. Core is $159. Plus, Pro, and Enterprise are sales-quoted.

Where Five9 fits

  • Contact centers that want a printed digital seat
  • Brands moving CX into the cloud
  • Ops teams that will grow into Plus or Enterprise
  • Companies that need omnichannel routing

At a glance

DetailAircallFive9
Starting price$30/license/mo$119/seat/mo
Free tier–No–No
Free trialYesNot on record
MCP server–No–No
Public API–No–No
Listed underDialers, Lead generationDialers, Lead generation
Capterra4.2 from 465 reviewsNot enough reviews

Where they pull apart

Aircall

Stands out: Calls log back into HubSpot, Salesforce, Bullhorn, and Slack instead of living in a separate PBX.

Watch out: Plans start at three licenses. Essentials is $30 per license a month and Professional is $50, billed annually. AI Voice Agent minutes beyond the included bundle are consumption.

Not the right fit for

  • Solo recruiters who want a cheap power dialer
  • Teams that need LinkedIn sequencing more than voice

Five9

Stands out: A published Digital seat at $119 for digital-first CX, with AI contact-center tools on higher bundles.

Watch out: Plus, Pro, and Enterprise still need sales. $119 is a digital bundle, not a full voice contact center by default.

Not the right fit for

  • SDR teams that only need a power dialer
  • Recruiters who want a $20 staffing softphone

Pros and cons

Aircall

  • Named CRM and ATS connectors including HubSpot, Salesforce, and Bullhorn
  • Softphone and recording without running a PBX
  • AI summaries plus a small included Voice Agent minute bundle
  • Monthly billing costs more than the $30 annual rate
  • Three-license minimum on every plan
  • Voice-agent minutes beyond the included bundle are extra

Five9

  • Digital bundle from $119/seat/mo
  • Core bundle at $159/seat/mo
  • Built for omnichannel CX
  • Plus and Enterprise are quotes
  • Too heavy for a sales power dialer
  • No published free trial

What each one costs

Aircall

$30/license/mo

Essentials is $30 per license a month and Professional is $50 per license a month, billed annually, with a minimum of 3 licenses. Monthly billing is also offered; annual plans are 25% cheaper. Enterprise is custom priced from 25 users. AI Voice Agents start at a $100 monthly minimum, and free access is available to test the platform. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Five9

$119/seat/mo

Digital bundle $119 per seat per month. Core bundle $159 per seat per month. Plus, Pro, and Enterprise are contact-sales. No free trial stated. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Is Aircall cheaper than Five9?
Aircall starts lower, at $30/license/mo against $119/seat/mo for Five9. That is the entry plan on each side, so the real number depends on seats and the tier you land on.
Can you try Aircall or Five9 for free?
Neither carries a free tier on our listing. Aircall offers a free trial.

Not the pair you wanted?

All Aircall alternatives All Five9 alternatives Every Dialers tool

Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?