RingCentral
Enterprise cloud phone and contact center.
From $20/user/mo 14-day free trial MCP server API
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Bottom line
Business phone, meetings and team messaging (RingEX). Core is $20/user/mo paid annually, with a higher price when paid monthly.
Stands out for: LLM plugins and MCP connectors bring calls, texts and chat into ChatGPT and Claude at no extra cost.
Watch out for: CRM integrations start on Advanced, not Core. The 14-day trial is for new subscribers and excludes SMS. Taxes and fees are added to list prices.
Overview
RingCentral RingEX is a business phone, meetings and team messaging suite. Core covers unlimited US and Canada calling, video meetings, chat, on-demand call recording and an AI assistant for notes and summaries. Advanced adds CRM integrations, automatic recording and multi-site admin. Ultra adds more analytics and webinar licenses. Public APIs cover voice, SMS, messaging, video and fax, and a hosted MCP server connects AI assistants.
IT and operations teams pick RingEX for a full UCaaS contract instead of a contact-center-only tool. Core is $20 per user per month paid annually. Advanced is $25 and Ultra is $35, paid annually, with higher prices when paid monthly. AI Receptionist starts at $39 and Conversation Intelligence at $60. A 14-day free trial is available to new subscribers.
Who it's for
Best for
- Companies replacing a PBX with cloud calling and meetings
- Teams that want AI assistants connected to calls and texts
- Orgs on Microsoft Teams that need a phone layer
- Support teams that may add AI Receptionist later
Not ideal for
- SDR teams that only need a power dialer
- Buyers who need CRM integrations on Core
Key features
Dialer. Outbound dialing for SDR and recruiting teams running call volume.
Screenshots
AIR Pro Studio agent builder
Conversation analytics dashboard
AIR Pro Studio on tablet
Images: RingCentral's own website. Select an image to see it full size.
MCP server
https://mcp.labs.ringcentral.com/ringex/v1.1.0/phone
First-party MCP at mcp.labs.ringcentral.com. Official vendor-hosted server. Connect Claude or ChatGPT with your own login.
Setup steps and live status MCP Directory Check your stack in the MCP readiness checker
Pricing
| Plan | Price | What you get |
|---|---|---|
| RingEX Core | $20/user/mo | Paid annually, higher when paid monthly |
| RingEX Advanced | $25/user/mo | Paid annually |
| RingEX Ultra | $35/user/mo | Paid annually |
RingEX Core is $20 per user a month paid annually, Advanced is $25 and Ultra $35, with a higher price when paid monthly. AI Receptionist starts at $39 and AI conversation insights at $60. A free trial is available to new subscribers, limited to five users and two desk phones, without SMS. Confirm current terms on the vendor site.
Checked 4 Nov 2026. Vendors change prices without notice.
Is RingCentral expensive?
RingCentral starts at $20/user/mo. We list 25 dialers tools in total. 2 have a free tier, and those with a public price typically start around $30 a month.
- 5 quote-based
- 2 free tier
- 20 public price
Worked out automatically from every dialers listing, so it updates as the directory changes.
Pros and cons
Pros
- Published per-user prices for every tier
- MCP connectors included at no extra cost
- 14-day free trial for new subscribers
Cons
- CRM integrations start on Advanced
- Trial excludes SMS
- Taxes and fees are added to list prices
Integrations
Microsoft Teams Salesforce HubSpot Zendesk ServiceNow
What's new at RingCentral
See all 3 RingCentral updates, taken from RingCentral's own announcements and our price checks.
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How RingCentral compares
See all RingCentral alternatives, with what each one does differently and a head to head for every pairing.
| Tool | Free tier | From | MCP | API | Compare |
|---|---|---|---|---|---|
| | – | $20/user/mo | ✓ | ✓ | |
| | – | $29/user/mo | ✓ | ✓ | Compare |
| | – | $30/license/mo | – | – | Compare |
| | – | $25/user/mo | – | – | Compare |
| | – | Sales-quoted | ✓ | ✓ | Compare |
$29/user/mo MCP API
Sales phone and SMS if you do not need meetings or a PBX replacement.
$30/license/mo
Cloud calling with CRM logging if video meetings are extra.
$25/user/mo
Sales and support calling if you want a call-center focus.
Sales-quoted MCP API
Conversation AI if you already have a phone system and only need call insights.
Your next step
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Frequently asked questions
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