Compare/Head to head

Aircall vs Dialpad

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Aircall

$30/license/mo Free trial

Cloud phone system for recruiting and sales call desks, built around CRM connectors. Essentials starts at $30 per license a month billed annually, with a three-license minimum.

Where Aircall fits

  • Recruiting and SDR teams living in a CRM
  • Agencies on Bullhorn that want a cloud handset
  • Desks that need recording plus CRM logging
  • Companies replacing desk phones with a softphone

Dialpad

$15/user/mo

AI cloud phone and contact-center platform. Connect Standard starts at $15 per user a month.

Where Dialpad fits

  • Companies that want calling and contact center in one cloud
  • Support orgs adding AI voice and messaging
  • Sales teams that also take inbound
  • Buyers who want a 14-day free trial first

At a glance

DetailAircallDialpad
Starting price$30/license/mo$15/user/mo
Free tier–No–No
Free trialYesNot on record
MCP server–No–No
Public API–No–No
Listed underDialers, Lead generationDialers, Lead generation
Capterra4.2 from 465 reviewsNot enough reviews

Where they pull apart

Aircall

Stands out: Calls log back into HubSpot, Salesforce, Bullhorn, and Slack instead of living in a separate PBX.

Watch out: Plans start at three licenses. Essentials is $30 per license a month and Professional is $50, billed annually. AI Voice Agent minutes beyond the included bundle are consumption.

Not the right fit for

  • Solo recruiters who want a cheap power dialer
  • Teams that need LinkedIn sequencing more than voice

Dialpad

Stands out: One vendor for business calling, contact center, and AI voice, aimed at sales and support together.

Watch out: Sell seats start at $39 and the Support contact center at $89 per user a month. This is heavier than a $20 power dialer.

Not the right fit for

  • Recruiters who only need a staffing dialer
  • Buyers who want outbound dialing under $39 a seat

Pros and cons

Aircall

  • Named CRM and ATS connectors including HubSpot, Salesforce, and Bullhorn
  • Softphone and recording without running a PBX
  • AI summaries plus a small included Voice Agent minute bundle
  • Monthly billing costs more than the $30 annual rate
  • Three-license minimum on every plan
  • Voice-agent minutes beyond the included bundle are extra

Dialpad

  • Calling and contact center in one cloud
  • AI voice features in the product family
  • Fits sales and support together
  • Sell outbound plans start at $39 per user a month
  • Heavier than a power dialer
  • Enterprise Connect is quote-based

What each one costs

Aircall

$30/license/mo

Essentials is $30 per license a month and Professional is $50 per license a month, billed annually, with a minimum of 3 licenses. Monthly billing is also offered; annual plans are 25% cheaper. Enterprise is custom priced from 25 users. AI Voice Agents start at a $100 monthly minimum, and free access is available to test the platform. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Dialpad

$15/user/mo

Dialpad Connect (business phone) is Standard $15 per user a month, Pro $25, and Enterprise on quote. Dialpad Sell (outbound) is Essentials $39, Advanced $59 and Premium $79 per user a month. The Support contact center is Essentials $89, Advanced $119 and Premium $149 per user a month. Monthly and annual billing are offered, with annual discounted; Premium is annual only. AI Agents are sold on conversation-based credits. Connect has a 14-day free trial. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Is Aircall cheaper than Dialpad?
Dialpad starts lower, at $15/user/mo against $30/license/mo for Aircall. That is the entry plan on each side, so the real number depends on seats and the tier you land on.
Can you try Aircall or Dialpad for free?
Neither carries a free tier on our listing. Aircall offers a free trial.

Not the pair you wanted?

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Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?