Compare/Head to head

CloudTalk vs Five9

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

CloudTalk

$25/user/mo Free trial

International cloud phone with power dialing. Starter is $25/user/mo billed annually; 14-day trial, no card.

Where CloudTalk fits

Distributed sales and recruiting teams that need international numbers
HubSpot, Pipedrive, or Salesforce shops
Buyers who want a 14-day no-card trial
Desks comparing Ringover

Five9

$119/seat/mo

Cloud contact center. Digital bundle is $119 per seat per month. Core is $159. Plus, Pro, and Enterprise are sales-quoted.

Where Five9 fits

Contact centers that want a printed digital seat
Brands moving CX into the cloud
Ops teams that will grow into Plus or Enterprise
Companies that need omnichannel routing

At a glance

Detail	CloudTalk	Five9
Starting price	$25/user/mo	$119/seat/mo
Free tier	–No	–No
Free trial	Yes	Not on record
MCP server	–No	–No
Public API	–No	–No
Listed under	Dialers, Lead generation	Dialers, Lead generation
Capterra	4.4 from 270 reviews	Not enough reviews

Where they pull apart

CloudTalk

Stands out: Unlimited US and Canada calling with local numbers in 160-plus countries on a published seat price. HubSpot, Pipedrive, Salesforce, Close, and WhatsApp are named.

Watch out: $25 is Starter on annual billing; Essential is $29 and Expert $49. Preview, power and parallel dialers, branded caller ID and AI conversation intelligence are add-ons, and CRM integrations do not turn on until Essential. Calling is still usage on top.

Not the right fit for

US-only SMS recruiting
People who want a CRM included (use Close)
Buyers who need $9 CRM-plus-dialer

Five9

Stands out: A published Digital seat at $119 for digital-first CX, with AI contact-center tools on higher bundles.

Watch out: Plus, Pro, and Enterprise still need sales. $119 is a digital bundle, not a full voice contact center by default.

Not the right fit for

SDR teams that only need a power dialer
Recruiters who want a $20 staffing softphone

Pros and cons

CloudTalk

Published $25 Starter plus a 14-day no-card trial
Unlimited US and Canada calling with numbers in 160-plus countries
HubSpot, Salesforce, Pipedrive, Close named

Dialers and AI are add-ons rather than seat features
CRM integrations start at Essential, not Starter
Not a CRM

Five9

Digital bundle from $119/seat/mo
Core bundle at $159/seat/mo
Built for omnichannel CX

Plus and Enterprise are quotes
Too heavy for a sales power dialer
No published free trial

What each one costs

CloudTalk

$25/user/mo

Starter from $25/user/mo billed annually, Essential $29, Expert $49, with roughly 30% off versus monthly billing and a one-licence minimum. Preview, power and parallel dialers, branded caller ID and AI conversation intelligence are add-ons, and CRM integrations start at Essential. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Five9

$119/seat/mo

Digital bundle $119 per seat per month. Core bundle $159 per seat per month. Plus, Pro, and Enterprise are contact-sales. No free trial stated. Confirm current terms on the vendor site.

Checked 19 Sep 2026

Common questions

Is CloudTalk cheaper than Five9?

CloudTalk starts lower, at $25/user/mo against $119/seat/mo for Five9. That is the entry plan on each side, so the real number depends on seats and the tier you land on.

Can you try CloudTalk or Five9 for free?

Neither carries a free tier on our listing. CloudTalk offers a free trial.

Not the pair you wanted?

All CloudTalk alternatives All Five9 alternatives Every Dialers tool

Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?