Compare/Head to head

Aircall vs Gong

Same facts, side by side: starting price, free tier, MCP, API and what each one is actually built for.

Starting price

Aircall

$30/license/mo Free trial

Cloud phone system for recruiting and sales call desks, built around CRM connectors. Essentials starts at $30 per license a month billed annually, with a three-license minimum.

Where Aircall fits

  • Recruiting and SDR teams living in a CRM
  • Agencies on Bullhorn that want a cloud handset
  • Desks that need recording plus CRM logging
  • Companies replacing desk phones with a softphone

Gong

Sales-quoted

Revenue AI that records and analyzes customer calls for sales and CS teams. Quote-based: per-user licenses plus a platform fee.

Where Gong fits

  • Sales teams that want call recording, coaching and deal warnings
  • Revenue leaders who already live in a major CRM
  • Enablement teams building call libraries and scorecards
  • CS teams reviewing customer conversations after handoff

At a glance

DetailAircallGong
Starting price$30/license/moSales-quoted
Free tier–No–No
Free trialYesNot on record
MCP server–No✓Yes
Public API–No✓Yes
Listed underDialers, Lead generationAI note takers, Lead generation, CRM
Capterra4.2 from 465 reviews4.8 from 561 reviews

Where they pull apart

Aircall

Stands out: Calls log back into HubSpot, Salesforce, Bullhorn, and Slack instead of living in a separate PBX.

Watch out: Plans start at three licenses. Essentials is $30 per license a month and Professional is $50, billed annually. AI Voice Agent minutes beyond the included bundle are consumption.

Not the right fit for

  • Solo recruiters who want a cheap power dialer
  • Teams that need LinkedIn sequencing more than voice

Gong

Stands out: Captures calls from web meetings, dialers and phones into one deal timeline, with a hosted MCP server for AI assistants.

Watch out: No public seat price. The platform fee scales with how many users you support. Built for GTM teams, not recruiting ops.

Not the right fit for

  • SMBs that need a published per-seat checkout
  • Recruiting teams looking for an ATS or sourcing tool

Pros and cons

Aircall

  • Named CRM and ATS connectors including HubSpot, Salesforce, and Bullhorn
  • Softphone and recording without running a PBX
  • AI summaries plus a small included Voice Agent minute bundle
  • Monthly billing costs more than the $30 annual rate
  • Three-license minimum on every plan
  • Voice-agent minutes beyond the included bundle are extra

Gong

  • Call recording, transcripts and coaching in one
  • Stack integrations included in the quote
  • Public API and hosted MCP server
  • Quote-only, no public seat price
  • Platform fee grows with the user count
  • Not built for recruiting teams

What each one costs

Aircall

$30/license/mo

Essentials is $30 per license a month and Professional is $50 per license a month, billed annually, with a minimum of 3 licenses. Monthly billing is also offered; annual plans are 25% cheaper. Enterprise is custom priced from 25 users. AI Voice Agents start at a $100 monthly minimum, and free access is available to test the platform. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Gong

Sales-quoted

Sales-quoted. No public rate card on the vendor site. Licenses are priced per user plus a platform fee based on the number of users, and integrating your existing tech stack is included. Confirm current terms on the vendor site.

Checked 4 Nov 2026

Common questions

Can you try Aircall or Gong for free?
Neither carries a free tier on our listing. Aircall offers a free trial.
Does Aircall or Gong have an MCP server?
Gong ships a first party MCP server, so an AI assistant can work the product directly.

Not the pair you wanted?

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Editorial listings, never paid rankings. Prices checked 4 Nov 2026. Confirm current terms on the vendor site. Spot an error?